Job Description
· Monitor student profile and details in school management system
· Ensure student contract is signed and fee protection insurance is purchased
· Ensure accurate tracking of all student pass applications using ICA e-system
· Liaise with marketing and sales team on student matters
· Organise orientation and graduation ceremonies
· Identify the payments in bank statement
· Issuance of receipts & email to students - all the receipts of identified payments must be issued within the week and email the e-receipts to the respective students
· Fee Protection Scheme report - must be update accordingly on timely basis
· Prepare report for refund of excess payment
· Prepare report for outstanding payment / instalments
· Credit control - email to the students on weekly basis
Job Requirements
1. Strong verbal and written communication skills
2. Ability to work in groups/teams
3. Service level must be maintained
4. Customer Centric
5. Min 2 years of working experience in educational administration or any industry
