Total 2 job vacancies by Angusknight Singapore Pte. Ltd.

Due to expansion of our business, we are aggressively hiring Career Consultants for our Career Matching Programme. Join us for a meaningful career if you have the required experience and a hunger for growth in a flexible and fun, yet professional work environment! We provide attractive company benefits, rewards and fast track career progression within company.

1. JOB DESCRIPTION

The Role

The CMP Programme is part of the ‘Adapt and Grow’ initiative by WSG which is targeted at Singaporeans (PMETs/ Non-PMETs) who are affected by redundancy and job loss. Unemployed jobseekers are referred to this programme where they are then qualified and enrolled. They are assessed by their assigned Career Consultant on their job readiness, whereby bespoke action plans are developed and effective career consultancy / case management (i.e. coaching, addressing barriers to employment, job search, etc.) is administered, leading to employment and continued support for the first 12 months once they enter work.

This is a vital role within the team that will help to transform lives of local PMETs by championing opportunities for them through building great working relationships with employers and supporting their transition back into work.

Key Responsibilities

a. Client Engagement

• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering

• Work with the business development team to communicate and value-add of AKG/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support

• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality

• Adhere to AKG, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements

• Minimum Diploma / Degree qualification
• Minimum 3 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

Skills and Attributes

• Exceptional communication and collaboration skills, with the ability to adapt to a wide range of communication and learning styles
• Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve issues
• Strong interpersonal skills – specifically around building rapport, listening, asking good questions and influencing skills to build and maintain effective relationships
• Customer-focused, with a strong commitment to customer care
• An organised and effective planner with an eye for detail
• Able to manage own time and the time allotted to clients effectively

Remuneration / Benefits

• Remuneration shall comensurate with relevant experience.
• Entitled to monthly/ quarterly incentive bonus on top of company's AWS/ Performance bonus.
• Flexible Benefits of $1000 per year upon 1st year anniversary.
• Full Dental and Medical insurance coverage.
• Yearly Staff Recognition Awards
• Regular Team bonding and celebratory activities
• Hybrid work arrangement

PRIMARY DUTIES:

• A key collaborator to the Consulting Team, Team Leaders and Business Manager and other stakeholders within AKG Singapore Career Matching Programme.

• Meet pre-determined Key Performance Indicators to maximize the achievement of employment outcomes and ongoing support targets by team members

• To partner with Team Leaders, mentor and support the Consulting Team, on addressing gaps in industrial knowledge, reverse profiling, and nominations for caseload progressions. Ensuring that the client’s barrier is properly diagnosed, and Resume is at the marketable level to ensure job placements.

• Able to identify, engage, and work with strategic partners, employers and collaborators to create new opportunity, which include intermediaries such as professional bodies, trade associations and chambers, unions, enterprises, self-help groups, to reach out to the underserved sectors.

• Developing an employer engagement strategy for the covered sectors to build and maintain strong company partnerships within the targeted industry.

• Establish, grow and maintain the relationships with companies and organisations within the relevant sectors.

PRE-REQUISITES

• With proven track record working in B2B or B2C, partnering with Employers, handling recruiters and Head of Business Units with corporates

• Strong industrial knowledge within certain specific grow sector will be a plus point

• Strong understanding towards labour market, government funding and programme, especially for Mid-Career Switchers.

• Evidence ofsetting and achieving targets across a broad range of KPI’s.

• Hunter mentality with Hybrid model, actively solicit for new leads and able to build long term relationship, managing both new and existing Employers.

• A team player, with good interpersonal skills, specifically around building rapport, listening, questioning, influencing skills to enable, build and maintain effective relationships.

• Strong communication (written and verbal at professional levels) as well as interpersonal skills. A confident persona that enables trust and credibility to be established quickly

• Fast learner and self-starter, who can adapt to a fast-changing environment. Able to develop strong industrial knowledge and relationships, and in time to come, to be recognised as the Industrial Expertise.

QUALIFICATIONS

• Minimum Bachelor’s Degree, Diploma or Tertiary education in any discipline.

• Consistent career track record

*Attractive monthly incentive scheme on top of base salary.

*Flexi-work arrangement

*Performance Bonus and AWS

*Flexi Benefits

*Medical / Dental Insurance Coverage