Customer Service Executive (Supply Chain) #65881
Full-time
Senior Executive
8 months ago
Job Description
Industry/ Organization Type: Manufacturing/ Supply Chain
Position Title: Customer Service Executive
Working Location: Tampines ..
Job Description
- Industry/ Organization Type: Manufacturing/ Supply Chain
- Position Title: Customer Service Executive
- Working Location: Tampines (Transport Provided)
- Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
- Salary Package: Basic Salary + AWS + Variable Bonus
- Duration: Permanent
Key Responsibilities
- Process and fulfill orders promptly and accurately, from receiving to delivery.
- Respond to and follow up with customer inquiries, feedback, and orders.
- Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
- Manage documents like certificates of analysis/compliance and inspection statuses.
- Create, collect and manage sales data, customer contact information and reports.
- Keep a well-organized filing system for easy access to work documents.
- Suggest ways to improve management systems to your Supervisor.
- Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
- Use of personal protective equipment provided, to ensure safety while working.
- Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
- Carry out any other assigned tasks.
APPLY NOW!!!
- Excellent communication skills
- Competent with MS Office and computer skills.
- At least 1 year of Customer Service working experience.
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.
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