Total 77 support analyst job vacancies in Singapore

Responsibilities:

• Communications Development and Delivery - Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.

Your Background

• Minimum diploma holder (Fresh grads are welcome to apply)
• 0-2 experience in marketing/communication/events industry

EA License Number : 11C4879

Operations Analyst - Tax (Korean speaking)

Position Description
Corporate Account Payable (CAP) role based in Singapore supporting Korea. The CAP team consists of subject matter experts from various APAC countries who handle the daily client queries, daily operations and corporate card related matters. We are seeking a candidate who has Accounts Payable experience handling Korea VAT, Proxy Tax & WHT filing, invoice and employee reimbursement processing, and other daily and adhoc tasks.
Key Responsibilities
Korea Client Services:
• Handling of client (both internal and external) inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline
• Handle corporate card administration (card applications, increase of credit limit) & cancellation for Korea corporate card program
Korea Operational tasks:
Vendor and 3rd party invoices:
• Handling research and call back queue for invoices in respective Appian queues.
• Co-ordinate with the support teams in US/India to check and investigate & liaise with Line of Business (LOB) or vendors for further details if required
• Follow-up weekly unapproved invoices/aging items with LOBs for settlement
• Follow-up with weekly exposure report (related to bank reconciliation items)
• Download proper tax invoices from National Tax Bureau System (NTS) & upload to Appian
• Perform invoice indexing in Appian
• Perform AP Reviewer/compliance task to ensure correct tax rate is applied to vendor invoices



Employee Expense Reimbursement:
• Process employee expense reimbursement claims in Concur ensuring that they comply with the Employee Expense Reimbursement Standard
Monthly Tax filing:
• Monthly Withholding Tax filing for individuals (non-Corporate) who provided professional services
Quarterly Tax filing:
• Quarterly VAT & Proxy Tax filing for Korea office
Quarterly financial adjustment/reconciliation:
• Quarterly reconciliation and reclassification of cost centres after tax payment
Corporate Card administration:
• Process refund on corporate card and to necessary reclassification and/or adjustment
• Follow-up weekly unapproved/unassigned charges with cardholders to submit the reports in a timely manner
Other adhoc tasks:
• Adhoc training for employees
• Provide coverage to Australia client services and operations tasks.
• Provide coverage to other countries supported in Singapore hub.

Key Requirements
• Spoken and written English and Korean languages for daily support and process invoices in both English & Korean language.
• At least 3 years of AP experience, preferably shared service module
• Good knowledge of Appian (for handling vendor/3rd party invoices)
• Good knowledge of Concur (employee reimbursement)
• Familiar with Oracle Cloud (for financial adjustment/reconciliation)
• Good knowledge on Korea tax system preferred
• Knowledge of Microsoft products, such as Excel, Word, Access, PowerPoint
• Good team player

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore