Total 2 technical analyst job vacancies in Singapore

Job Description

As a Technical Business Analyst, you will be responsible for analyzing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Understanding solutions
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

EA Number: 11C4879

Job Description

We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts. This role is critical for driving high-impact projects and supporting our team in achieving exceptional results. The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving. We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Responsibilities

• Stakeholder Engagement: Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.
• Project Management: Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.
• Requirements Gathering & Analysis: Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.
• Team Collaboration: Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.
• Problem Solving: Address project-related challenges with a solution-oriented mindset and maintain composure under pressure.
• Risk Management: Identify, assess, and manage risks to minimize impact on project timelines and outcomes.
• Process Improvement: Continuously evaluate and refine processes to increase efficiency and team engagement.
• Reporting & Documentation: Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Minimum 8 years of experience in project management or business systems analysis.
• Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.
• Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.
• Experience leading cross-functional teams in a collaborative environment.
• Relevant certifications (PMP, CBAP, or similar).
• Experience with Agile and Waterfall project methodologies.
• Familiarity with JIRA, Confluence, MS Project and other Project Management tools
• Experience with Product Information Management (PIM) Solutions
• Experience in Salesforce and other Enterprise CRM platforms
• Background in the higher education sector, with an understanding of its unique challenges and requirements.

EA Number: 11C4879