Total 1 operations advisor job vacancies in Singapore

Key Responsibilities:

1. Operations Management

• Oversee day-to-day operations across retail stores, e-commerce platforms, and corporate departments.
• Streamline and enhance operational workflows to improve efficiency and customer satisfaction.
• Develop and implement standard operating procedures (SOPs) for retail and online operations.

2. Leasing & Retail Expansion

• Manage leasing contracts and negotiations with property owners and mall management.
• Identify new retail opportunities and markets for store expansion.
• Ensure all retail locations meet brand standards in terms of design, layout, and experience.

3. E-Commerce Oversight

• Collaborate with digital marketing and IT teams to maintain an engaging, user-friendly e-commerce platform.
• Monitor online sales performance and optimize operations to meet KPIs.
• Oversee inventory management for online orders to ensure accurate and timely deliveries.

4. Scheduling & Annual Planning

• Develop comprehensive annual operational schedules, aligning with marketing campaigns and product launches.
• Coordinate seasonal promotions, events, and sales strategies.
• Ensure resource availability and staff readiness for peak retail periods.

5. Leadership & Team Development:

• Recruit, train, and manage a high-performing operations team.
• Foster a culture of excellence and continuous improvement.
• Act as a mentor and coach to team members, driving career development.

6. Performance Monitoring & Reporting:

• Set and monitor key performance indicators (KPIs) for retail and e-commerce operations.
• Analyze operational data to identify trends, challenges, and opportunities.
• Prepare detailed reports and present insights to senior management.