CUSTOMER SERVICE COORDINATOR
2 days ago
Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
Input export job reference.
Any special..
- Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
- Input export job reference.
- Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
- Keep Sales Personnel about their bookings.
- Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
- After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
- Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
- Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
- Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
- Verify vendor’s invoice and close files.
- Other ad-hoc duties as assigned by the supervisor
Official account of Jobstore.
