Job Summary:
As a Telemarketer, you will be responsible for contacting potential customers via phone to promote products or services, generate leads, and build relationships. Your goal is to meet or exceed sales targets while providing excellent customer service.
Key Responsibilities:
1. Make outbound calls to potential customers to pitch products/services
2. Identify and qualify leads, scheduling follow-up calls/meetings
3. Build rapport with customers, understanding their needs and interests
4. Address objections, providing solutions and overcoming concerns
5. Process sales orders, handle customer inquiries, and resolve issues
6. Update customer information and sales data in CRM systems
7. Meet or exceed daily/weekly/monthly sales targets
8. Stay up-to-date on product knowledge, industry trends, and competitor activity
9. Collaborate with team members to share best practices and improve sales strategies
10. Participate in training sessions to enhance sales skills and product knowledge
Performance Metrics:
1. Sales conversion rates
2. Lead generation and qualification
3. Call volume and productivity
4. Customer satisfaction ratings
5. Sales revenue targets
Skills and Requirements:
1. Excellent communication and interpersonal skills
2. Persuasive and confident phone presence
3. Ability to handle rejection and maintain a positive attitude
4. Strong listening and problem-solving skills
5. Basic computer skills (CRM software, Microsoft Office)
6. Ability to work in a fast-paced, dynamic environment
7. High school diploma or equivalent required; bachelor's degree preferred
8. Previous sales or telemarketing experience (1-2 years)
Working Hours:
Monday-Friday, 9am-5pm
Work Environment:
Work in office.
Salary and Benefits:
Basic pay $2500 - 3000
Attractive commission package
Career Advancement Opportunities:
Potential to lead a sales team in future.
Note: This job scope may vary depending on the company, industry, and specific requirements.
