Mission: Work with developers, actual users, and business stakeholders to design experiences that redefine what managing a restaurant should feel like.
Outcomes:
- Make UX and design a key differentiator for Atlas with seamless and intuitive end-user experiences.
- Maintain and enforce a user-centred product development process to ensure our features are easy to use and deliver tangible value to the end-user.
- Optimise our merchant and diner interface across all relevant devices and form factors.
Competencies/Requirements:
- Experience with Figma as a design and prototyping tool.
- Ability to communicate technical specifications and functionalities alongside your design output.
- Understands how to perform simple and clear UX copywriting.
- Strong communication, analytical and problem-solving skills to deeply understand user problems and work on iterative design improvements based on data.
- Bonus: comfortable working with HTML and CSS.
- Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
- Have abnormally high standards. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
- Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
- Disagree and commit. Have conviction and fight for what you believe in. Respectfully challenge decisions. Do not compromise for the sake of social cohesion. Once a decision has been made, commit wholly to make it work.
- Make others successful. Put others ahead of yourself. We will get a lot more done if we don’t care who gets the credit. Genuinely want success for others and go out of your way to help them achieve it. Don’t wait for someone to ask for help or recognition. Giving is often better than receiving!
