Position: Programme Coordinator
Location: Singapore, Remote (Full-Time)
Company Overview:
Bailey Balfour, a Globally Accredited Coach Training Provider, is seeking a dynamic individual to join our growing team. Based in Singapore, we specialise in coaching and coach training across Asia Pacific, Europe, and the Middle East. Our company is expanding, and we are passionate about delivering exceptional results for our clients. We operate in a virtual video-based environment with robust support from a cutting-edge learning management system.
About Us:
At Bailey Balfour, we operate as a close-knit team, committed to achieving excellence in our programmes. We take pride in delivering high-quality and seamless services to our students and clients, ensuring they feel supported throughout their learning and growth journey. Our commitment to employee development is unwavering, and the successful candidate will receive active coaching and mentoring opportunities.
To learn more: www.baileybalfour.com
To experience a taster of our programmes:
https://baileybalfouracademy.mykajabi.com/offers/FVzZBzve/checkout
To listen to our Founder and Managing Director visit her podcast - https://podcast.baileybalfour.com/
Responsibilities:
Student and Cohort Management
- Manage annual calendar of our coach training cohorts
- Support students and respond to all student enquiries
- Ensure all activities to support the smooth running of each cohort are delivered in a timely manner
Learning Management System
- Own and manage the Learning Management System (LMS) to enhance tool development and implementation
- Plan and oversee our calendar of events
- Monitor student attendance and progress
- Upload and edit videos, manage document flow for course materials
- Ensure compliance with data protection policies
Operations Management:
- Collaborate with the marketing team for efficient event and programmes recruitment
- Manage end-to-end processes for all courses, including faculty liaison
- Address student inquiries and monitor progress
- Manage the diary of our Managing Director
- Document procedures for operational consistency
Criteria for the Role:
- Strong project management skills with effective communication
- Excellent organisational and time management abilities, managing multiple projects simultaneously
- Tech-savvy and eager to learn new systems
- Proven interpersonal skills with a customer and detail-oriented approach
- Exceptional attention to detail and a passion for problem-solving
- Ability to work collaboratively in a team environment while enjoying independent work
- Operational experience, background in programme management, and learning and development are a plus
Qualifications:
- Keen interest in working for a values-led organisation
- Fresh graduate or 1-2 years of work experience
- Enjoys a variety of activities and values autonomy in work
- Believes in the importance of excellent customer and alumni relationships
- Desires a role that offers flexibility
- Ideally based in Singapore and Singaporean or PR
Reporting to: Founder/Managing Director
Benefits:
The successful candidate will have the opportunity to join our accredited coach training programme for a first-hand experience of coach training and our main product.
How to Apply:
If you are enthusiastic about contributing to a growing company and possess the skills outlined above, please submit your resume and a cover letter detailing your relevant experience to [email protected]
Application Deadline: Friday 8th March 2024
Join Bailey Balfour and be part of a team dedicated to making a positive impact through coaching and development!
