General description:
Bank of Singapore opens doors to new opportunities.
Start your career with bank of Singapore as Quality and Automation lead
At bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!
Platform and transformation (“P&T”) is the team responsible under BOS global coo (“GCOO”) to build the WM platform of the future across all offerings, all teams, and all locations. The team is responsible for strategic initiatives including building channels, wealth & execution platforms as well as regulatory and risk transformation. The team is also in charge of financial markets and client data as well as the agile practice at BOS.
We are seeking a highly motivated and experienced quality & automation lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective testing and automation strategies. The successful candidate will lead a team of quality assurance (QA) testers and robotic process automation (RPA) developers, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows.
This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.
The key responsibilities will include:
MAIN DUTIEs:
Leadership & team management:
- Lead, mentor, and manage a team of QA testers and RPA developers, fostering a collaborative and high-performance culture.
- Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.
Quality assurance strategy & continuous improvement:
- Develop and implement comprehensive Qaqa strategies and frameworks that align with the bank’s objectives and regulatory requirements.
- Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.
- Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.
- Analyze testing metrics and feedback to identify areas for improvement and implement corrective actions.
Automation & efficiency:
- Spearhead the adoption of RPA to improve efficiency across the bank and reduce manual efforts.
- Identify opportunities and drive the implementation of automated testing solutions.
Stakeholder collaboration:
- Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.
Reporting & documentation:
- Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.
- Maintain comprehensive documentation of testing processes, results, and automation workflows.
Work experience, skills, and education requirements
- Degree, master’s degree in computer science, technology, finance
- Experience in driving changes with agile methodology.
- Relevant agile certifications or qualification is advantageous.
- Minimum of 7 years of experience in quality assurance, with at least 2 years in a leadership role.
- Proven experience in managing uat processes and implementing rpa solutions in a banking or financial services environment.
- Strong knowledge of testing methodologies, tools, and frameworks
- Familiarity with rpa tools and scripting languages (e.g., python, javascript).
- Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.
- A proactive mindset with a passion for technology and continuous improvement.
