Total 24 contracts specialist job vacancies in Singapore

GENERAL DESCRIPTION

Seeking experienced financial and accounting professional to join the Financial Management team. The analyst’s primary focus is on head office reporting, balance sheet account substantiation & reconciliation and monthend closing.

MAIN DUTIES

• General ledger static maintenance
• Preparation of journals, accruals for monthend closing
• Preparation and provision of accurate and timely head office reporting in compliance with Group requirements
• Provision of internal reporting to local management
• Liaison with internal and external auditors, and other departments within the entity
• Preparation of balance sheet account substantiation and reconciliation
• Providing the supporting and documents for audited Financial Statement
• Participate in ad hoc tasks/projects in support of department’s initiatives

WORK EXPERIENCE REQUIREMENTS

• Conversant with financial accounting and reconciliations.
• Good team player with ability to demonstrate initiative and work well with minimal supervision and within tight timelines
• Strong attention to details and good analytical and problem-solving skills.

EDUCATION REQUIREMENTS

• Degree in Finance.

OTHER REQUIREMENTS

• Good working knowledge of Microsoft Office applications

This position offers the successful candidate the unique opportunity to work closely with key stakeholders across the bank from Front Office, Business Managers, Platform, and Finance on data analytics and management reporting, to support and ensure proper management governance and oversight for the Financial Intermediaries (FIM), Single Family Office (SFO) and Wealth Advisory (WA) businesses whilst achieving sustainable business growth.

• Prepare and present reports on FIM, SFO and WA businesses to FFWA management and other stakeholders (e.g. ARRC) for management governance and oversight.
• Support initiatives using data analytics to deliver meaningful insights in a timely manner for informed decision making to properly manage risks or drive business or marketing strategy.
• Understand the needs of FFWA stakeholders and provide analytical support where required to identify business problems and opportunities, and provide actionable recommendations where applicable
• Continuously look for new ways to apply technology (AI models) to forecast business trends, behaviour to uncover trends and track effectiveness of initiatives both for risk management and business opportunities.
• Supports in UAT and implementation of enhancements to systems or processes to improve data quality to enable accurate reporting

Requirements

• Min Bachelor's degree, or equivalent.
• Minimum 3-7 years prior experience with a private bank.
• Strong analytical skills, meticulous and attention to details.
• Excellent communicator with good interpersonal skills and team player.
• Proficient in MS Excel, MS Word, MS PowerPoint, and office software.
• Good understanding of common financial services and products.
• Experience in FIM business areas or data management and analytics will be a big plus.

GENERAL DESCRIPTION:

This position within the Client Review Team of the Financial Crime Compliance Department is responsible for the periodic review of existing accounts of the Bank. The successful candidate is expected to be knowledgeable in AML and SOW principles to be able to analyse situations to identify gaps and risks in KYC information, transactions and documentation, and to be able to work well within a team and yet take initiative and ownership over his/her own area of work.

MAIN DUTIES

• Perform assessment on periodic reviews or trigger event reviews of existing relationships including but not limited to higher risk relationships and financial intermediaries. This includes reviewing the adequacy of source of wealth (SOW) corroboration, performing high level transaction review, identifying incremental AML or reputational risk via refreshed name screening.
• Conduct investigations on suspicious transactions/ activities surfaced during periodic review and prepare STR reports to the STRO.
• Liaise with relationship managers / COLM officers for issues and deficiencies identified during periodic review.
• Identify and assess risk issues relating to clients during periodic review and provide appropriate resolution and decision making.
• Keep abreast of changes to regulatory requirements for AML/CFT and communicate changes internally with a view to ensuring established policies, procedures and processes are compliant with new requirements.
• Update and operationalize periodic review processes and workflows to ensure consistency amongst team members.
• Providing AML/CFT advice to businesses on matters pertaining to periodic review of clients.
• Assist with training for new joiners and front office personnel on periodic review regulatory requirements in Singapore.
• Liaise with internal and external auditors on AML/CFT queries related to Singapore.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

SOW Uplift Project:

• As part of periodic review or trigger event review assessment, the Compliance Specialist will be responsible to ensure that the standards of SOW corroboration of High-Risk clients are uplifted to prevailing standards. This includes reviewing the client’s source of wealth to ensure plausibility and to check for appropriate level of corroboration and evidence to identify the client’s original source of funds and wealth growth.
• Perform corroboration and plausibility analysis on the SoW write-up in accordance with the bank’s SoW guidelines.
• Review information from multiple sources to ensure complete and consistent information across the clients’ profile.
• Follow up with the Relationship Managers where additional information or clarifications are required and support them by ensuring the final write-up meets the internal requirements.
• Accurately document your plausibility assessment, with the supporting documents into the template and archive within the system.
• Provide transparency and oversight to senior management to ensure cases are reviewed and completed in a timely manner and any issues are identified early.

WORK EXPERIENCE REQUIREMENTS:

• At least 5 years relevant experience in AML and SOW/KYC in a private banking environment.
• Knowledgeable and sensitive to the risks involved in onboarding various types of private banking clients, including complex structures like trusts, foundations, and private investment companies.
• Experience and familiarity in transaction review work would be required.
• Experience in investigating suspicious transactions would be beneficial.
• Familiar with excel and preparation of statistics for reporting.
• Good communication and interpersonal skills.
• Commercial astuteness.
• Self-motivated personality with the ability to make things happen.
• Ability to work independently, determine priorities and meet deadlines.

EDUCATION REQUIREMENTS:

• University degree or higher education.
• Professional certifications such as ACAMS or ICA

This position within the Post Onboarding Review team in Client Onboarding & Lifecycle Management (“COLM”) is primarily responsible to support the Bank’s continued AML/CFT monitoring and reviews. The successful candidate is expected to have a basic understanding of AML and SOW principles and be able to analyse situations to identify gaps and risks in KYC information and documentation, and to be able to work well within a team and yet take initiative and ownership over his/her own area of work.

Roles & Responsibilities

• Review and approve changes to client’s KYC information which includes change in account structure, change in ultimate beneficial ownership, increase in declared net worth etc.
• Identify and assess risk issues relating to clients during the review and provide appropriate resolution and decision making.
• Advise Front Office on requirements pertaining to KYC documentation for existing clients arising from changes in ownership or account structure
• Monitor the Team’s mailbox to ensure enquiries from Front Office are promptly handled or escalated
• Collate and prepare statistics for periodic status updates to Front Office and Senior Management
• Liaise with Relationship Managers or Business Compliance Managers on issues pertaining to outstanding cases

SOW Uplift Project

• The incumbent will be responsible to ensure that the standards of SOW corroboration of High-Risk clients are uplifted to prevailing standards. This includes reviewing the client’s source of wealth to ensure plausibility and to check for appropriate level of corroboration and evidence to identify the client’s original source of funds and wealth growth.
• Perform corroboration and plausibility analysis on the SoW write-up in accordance with the bank’s SoW guidelines.
• Review information from multiple sources to ensure complete and consistent information across the clients’ profile.
• Follow up with the Relationship Managers where additional information or clarifications are required and support them by ensuring the final write-up meets the internal requirements.
• Accurately document your plausibility assessment, with the supporting documents into the template and archive within the system.
• Provide transparency and oversight to senior management to ensure cases are reviewed and completed in a timely manner and any issues are identified early.
• Other administrative duties as assigned by the Supervisors or Team Head

Requirements

• 2 years of experience in similar function. Private banking exposure is preferred but not a must.
• Strong attention to detail and controls, and can grasp new ideas and concepts quickly
• Ability to work under pressure, and manage workload and deadlines effectively
• Sound interpersonal skills and relationship building abilities
• Effective verbal and written communication skills

•

Competent in Microsoft Office tools, particularly Excel

•

University degree in Accountancy, Finance, Business Administration or equivalent, or higher education

GENERAL DESCRIPTION

This position within the Business Risk Management department is responsible to perform the Monitoring & Assurance (M&A) reviews in accordance with the M&A framework with a set of globally aligned methodologies, as well as location specific reviews.

The incumbent will monitor any non-adherence to the existing requirements as set out in the bank’s policies and highlight any potential misconduct and emerging risk to the relevant forum and parties. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.

MAIN DUTIES

• Conduct sampling and reviews based on a risk-based program to assess that client facing staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters, pricing, periodic reviews, and gift and entertainment controls.
• Analyse and identify any potential gaps in existing operational procedures
• Analyse data to identify any potential emerging risk and systemic trends from the M&A exceptions result and propose mitigating actions
• Maintain internal documentation as evidence of work done.
• Explain M&A findings to staff and/or team being monitored.
• Manage stakeholders’ expectations and ensure timely escalation.
• Participate in internal investigation especially relating to matters concerning staff misconduct issues.
• Consolidate and prepare surveillance findings and management reports to Senior Management.
• Collaborate with Front Office and functions within Risk department.
• Drive and/or participate in Bank’s or departmental projects.
• Coordinate internal training for Client Facing Staff.
• Review the framework and methodology to align with the regulatory / market environment.
• Continuous collaboration on the enhancement to the monitoring & surveillance procedures with global offices.

WORK EXPERIENCE REQUIREMENTS

• Minimum 3 years of experience in Audit, Risk and Control or Compliance function, preferably in Private Banking environment
• Good knowledge of regulatory and compliance requirements such as fair dealing practices
• High level of integrity, independent, adaptable and committed with high level of initiative
• Needs to be inquisitive and have strong analytical skills and attention to details, as well as comfortable with handling vast amounts of data
• Strong interpersonal and professional communication skills
• Excellent team and organizational skills working with cross functional stakeholders
• Consummate team player with a positive, pragmatic, flexible and creative approach.
• Proficiency in Python and data analytic tools is a plus

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as a Derivatives Support Operations Specialist (1 Year Contract) in our Equity Derivatives Trade Services team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. We offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

General Description

The incumbent will be responsible for post execution support for OTC derivative products across Equities and Rates, ensuring timely and accurate capture of trades into Bank of Singapore core banking risk system. This is also a control function role requiring the incumbent to work closely with Front Office, Trading Desks, Settlements and Technology in managing the bank’s risk relating to the supported product classes. These combined, the incumbent should be able to contribute significantly in a team setting, apply critical thinking to problem solving and excel under stressful conditions.

Main Duties

Trade Capture, Cancels and Amends

• Ensure accurately capture of trades into core banking platform within regulatory timelines
• Monitor and manage STP exceptions to ensure completeness and accuracy of bookings
• Perform validation of Dealer-hit trades in upstream systems
• Manage queries relating to trade bookings
• Perform inter-system reconciliations

Lifecycle Management

• Perform independent assessment of lifecycle events and reconcile against counterparties
• Book lifecycle results into core banking for settlements and positions to be updated
• Notify Front Office and Dealers on lifecycle outcomes
• Perform inter-system reconciliations

Regulatory Reporting

• Perform daily validation and enrichment of derivatives reporting for for MAS (DTCC) and HKTR
• Perform monthly validation and enrichment of MAS610 turnover report

Ad Hoc

• Perform UAT where nominated by line manager
• Manage any ad hoc assignments delegated by line manager

Qualifications - External

Work Experience Requirements

• Minimum of 2 years in OTC derivative products space in either Rate and/or Equities
• Experience working with Front Office (Bankers/Traders)
• Knowledge of Temenos and regulatory reporting platforms preferred

Education Requirements

• Degree or Diploma qualified
• Strong Microsoft Excel skills – VBA preferred

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as a Reporting Analyst (1 Year Contract) in our Securities Regulatory Services Team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. We offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

You will be working in the Securities Regulatory Reporting Team to support the bank in meeting its MAS610/ SFA/ HKTR/ MiFir reporting obligation by producing high quality reports and performing the submissions on a timely manner.

Responsibilities:

• Perform daily validation of various derivatives reports and submit to DTCC (for MAS SFA) and HKTR (for HKMA) on a timely and accurate manner.
• Perform daily validation of transactional information to be submitted for MiFIR reporting.
• Perform monthly validation of MAS610 turnover report which is in turned handed over to Finance department for their upwards submission.
• Monitor the De Minimis Threshold Monitoring Report and flag for exceptions as required.
• Opportunity to work closely with various operations teams and technology teams to address any discrepancies/exceptions that arise.
• Additional actions include obtaining accurate information from various data sources to be manually enriched in the appropriate format as necessary.
• Participate in User Acceptance Testing (UAT)/Regression Testing arising from the change of regulations / business processes / system behaviours from time to time.
• Identify and propose process improvements as necessary.
• Support the maintenance of operational procedures from time to time & ensure adherence to control standards.
• Support on queries pertaining to the reporting processes.
• Support on other ad-hoc requirements as required from time to time.
• Working location - Tampines

Qualifications

• Preferably university degree in finance or accounting.
• Working experience of at least 1 year in OTC derivative products space in either FX, Rate and/or Equities.
• Strong Microsoft Excel skills.
• Responsible and willing to take ownership of assigned tasks, ensuring quality completion, abiding to timelines.
• Display high attention to details and able to pick up discrepancies.
• Follow through appropriately for rectification of exceptions.
• Working experience of Temenos T24 will be an added advantage.
• Working knowledge of VBA/Python scripting will be an added advantage.

Product Specialist, FX Direct Dealing - Trade and Execution Support (Manager)

General Description

The candidate is expected to support the execution service of FX cash and derivatives to BOS clients [Direct Dealing Client (DDC) including Independent Asset Managers (IAM)]. The candidate is also required to provide professional institutional level trade ideas and market updates to such pool of clientele.

Main Duties

Candidate’s key roles and responsibilities are:

• Contribute to the team revenue target and Year on Year revenue growth.
• Support Simulation and margining information to IAM’s.
• Provide Trade support to dealers by booking executed deals.
• Liaise with other stakeholders like Middle office, Front Office and Dealers to perform day end reconciliation.
• Ensure clear understanding of Order handling process and margining rule at product and portfolio level.
• Accurate and prompt execution of FX and derivatives products in fast-moving markets.
• Address and resolve dealing / product related queries and issues of both internal/external clients.
• Ensure high standards of service and stay risk conscious in execution.
• Continuously enhancing workflows to achieve the organization goals of efficiency gains and risk reduction.
• Ensure compliance with regulatory and internal compliance policies as applicable.
• Adherence to BOS dealing procedures.
• Actively participate in any ad hoc projects
• Coverage of different shift timing that is outside the day shift hours when team is short-handed

Back-up function for Capital Market’s multi-assets:

• In event where cross-teams coverage is required carry out timely execution and advisory for multi-assets outside primary function (where Capital Market covers FX, Equity Cash, Bonds and Derivatives)

Qualifications

Work Experience Requirements

• Minimum 2 to 3 years of experience in a similar role
• Strong learning acumen
• Strong communication, interpersonal skills and strong team-player.
• High professionalism and energy level, able to engage and build relationships with various stakeholders.
• Self – driven, motivated and committed to service excellence.

Education Requirements

• Hold a bachelor’s degree or equivalent.
• Preferably hold FMRP, CACS 1 & 2, RES12B (RES1B + RES2B), CM-CMP (CM-EIP + CM-SIP)

GENERAL DESCRIPTION

This position within the Business Risk Management department is responsible to perform the Monitoring & Assurance (M&A) reviews in accordance with the M&A framework with a set of globally aligned methodologies, as well as location specific reviews.

The incumbent will monitor any non-adherence to the existing requirements as set out in the bank’s policies and highlight any potential misconduct and emerging risk to the relevant forum and parties. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.

MAIN DUTIES

• Conduct sampling and reviews based on a risk-based program to assess that client facing staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters, pricing, periodic reviews, and gift and entertainment controls.
• Analyse and identify any potential gaps in existing operational procedures
• Analyse data to identify any potential emerging risk and systemic trends from the M&A exceptions result and propose mitigating actions
• Maintain internal documentation as evidence of work done.
• Explain M&A findings to staff and/or team being monitored.
• Manage stakeholders’ expectations and ensure timely escalation.
• Participate in internal investigation especially relating to matters concerning staff misconduct issues.
• Consolidate and prepare surveillance findings and management reports to Senior Management.
• Collaborate with Front Office and functions within Risk department.
• Drive and/or participate in Bank’s or departmental projects.
• Coordinate internal training for Client Facing Staff.
• Review the framework and methodology to align with the regulatory / market environment.
• Continuous collaboration on the enhancement to the monitoring & surveillance procedures with global offices.

WORK EXPERIENCE REQUIREMENTS

• Minimum 3 years of experience in Audit, Risk and Control or Compliance function, preferably in Private Banking environment
• Good knowledge of regulatory and compliance requirements such as fair dealing practices
• High level of integrity, independent, adaptable and committed with high level of initiative
• Needs to be inquisitive and have strong analytical skills and attention to details, as well as comfortable with handling vast amounts of data
• Strong interpersonal and professional communication skills
• Excellent team and organizational skills working with cross functional stakeholders
• Consummate team player with a positive, pragmatic, flexible and creative approach.
• Proficiency in Python and data analytic tools is a plus

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution

GENERAL DESCRIPTION:

This position within the Client Review Team of the Financial Crime Compliance Department is responsible for the periodic review of existing accounts of the Bank. The successful candidate is expected to be knowledgeable in AML and SOW principles to be able to analyse situations to identify gaps and risks in KYC information, transactions and documentation, and to be able to work well within a team and yet take initiative and ownership over his/her own area of work.

MAIN DUTIES

• Perform assessment on periodic reviews or trigger event reviews of existing relationships including but not limited to higher risk relationships and financial intermediaries. This includes reviewing the adequacy of source of wealth (SOW) corroboration, performing high level transaction review, identifying incremental AML or reputational risk via refreshed name screening.
• Conduct investigations on suspicious transactions/ activities surfaced during periodic review and prepare STR reports to the STRO.
• Liaise with relationship managers / COLM officers for issues and deficiencies identified during periodic review.
• Identify and assess risk issues relating to clients during periodic review and provide appropriate resolution and decision making.
• Keep abreast of changes to regulatory requirements for AML/CFT and communicate changes internally with a view to ensuring established policies, procedures and processes are compliant with new requirements.
• Update and operationalize periodic review processes and workflows to ensure consistency amongst team members.
• Providing AML/CFT advice to businesses on matters pertaining to periodic review of clients.
• Assist with training for new joiners and front office personnel on periodic review regulatory requirements in Singapore.
• Liaise with internal and external auditors on AML/CFT queries related to Singapore.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

SOW Uplift Project:

• As part of periodic review or trigger event review assessment, the Compliance Specialist will be responsible to ensure that the standards of SOW corroboration of High-Risk clients are uplifted to prevailing standards. This includes reviewing the client’s source of wealth to ensure plausibility and to check for appropriate level of corroboration and evidence to identify the client’s original source of funds and wealth growth.
• Perform corroboration and plausibility analysis on the SoW write-up in accordance with the bank’s SoW guidelines.
• Review information from multiple sources to ensure complete and consistent information across the clients’ profile.
• Follow up with the Relationship Managers where additional information or clarifications are required and support them by ensuring the final write-up meets the internal requirements.
• Accurately document your plausibility assessment, with the supporting documents into the template and archive within the system.
• Provide transparency and oversight to senior management to ensure cases are reviewed and completed in a timely manner and any issues are identified early.

WORK EXPERIENCE REQUIREMENTS:

• At least 5 years relevant experience in AML and SOW/KYC in a private banking environment.
• Knowledgeable and sensitive to the risks involved in onboarding various types of private banking clients, including complex structures like trusts, foundations, and private investment companies.
• Experience and familiarity in transaction review work would be required.
• Experience in investigating suspicious transactions would be beneficial.
• Familiar with excel and preparation of statistics for reporting.
• Good communication and interpersonal skills.
• Commercial astuteness.
• Self-motivated personality with the ability to make things happen.
• Ability to work independently, determine priorities and meet deadlines.

EDUCATION REQUIREMENTS:

• University degree or higher education.
• Professional certifications such as ACAMS or ICA

GENERAL DESCRIPTION

This position within the Client Onboarding Team of the Financial Crime Compliance Department is responsible for onboarding of all new High risk clients of the Bank. The successful candidate is expected to be knowledgeable in AML and SOW principles to be able to analyse situations to identify gaps and risks in KYC information and documentation, and to be able to work well within a team and yet take initiative and ownership over his/her own area of work.

MAIN DUTIES

• Ensure timely, quality CDD review and risk assessment of new BOS Singapore-booked High risk accounts and OCBC Segment C accounts.
• Advise Front Office on client onboarding matters such as deficiencies of KYC information and documentation for onboarding.
• Identify and assess risk issues relating to High risk clients during onboarding and provide appropriate resolution and decision making.
• Keep abreast of changes to regulatory requirements for AML/CFT and communicate changes internally with a view to ensuring established policies, procedures and processes are compliant with new requirements.
• Identify gaps and implement on-boarding controls and system/process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices.
• Assist Head of Client Onboarding and Deputy Head of Client Onboarding in the discharge of their duties as required from time to time.
• Support the execution and implementation of the Bank’s strategic initiatives.
• Liaise with internal and external auditors on AML/CFT queries related to Singapore.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

WORK EXPERIENCE REQUIREMENTS

• At least 5 years relevant experience in AML and SOW/KYC in a private banking environment.
• Knowledgeable and sensitive to the risks involved in onboarding various types of private banking clients, including complex structures like trusts, foundations, and private investment companies.
• Experience in investigating suspicious transactions would be beneficial.
• Familiar with excel and preparation of statistics for reporting.
• Good communication and interpersonal skills.
• Commercial astuteness.
• Self-motivated personality with the ability to make things happen.
• Ability to work independently, determine priorities and meet deadlines.

EDUCATION REQUIREMENTS

• University degree or higher education.
• Professional certifications such as ACAMS or ICA would be an added advantage.

Operations Specialist, Front Office Support Services, Asset Transfer Validation (5 Months Contract)

Description

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an Operations Specialist (5 Months Contract ) in our Asset Transfer Validation team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

General Description

We are seeking a contractor within our Front Office Support Services (FOSS) function. The incumbent will handle pre-checks on all client related transactions prior to processing by Remittance team and to perform callback on related transactions.

Responsibilities

Pre-check on client related transactions

• Ensure all relevant approval is obtained and instruction provided by Business adheres to client’s signing mandate
• Escalate any deviation to Standard Operations Procedure
• Coverage includes: Payments, Internal Transfer, Standby Letter of Credit/Banker’s Guarantee, Letter of Undertaking, Cheques

Callback on Asset and Non-asset Transfers

• Ensure callback is conducted in accordance with procedures and policies
• Initiate call to clients to confirm and verify various transactions / instructions
• Retrieve and verify callback conducted by Front office
• Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.

Control

• Act as a control unit and be able to identify risk issues in the course of interacting with the client/Front office
• Ensure that exception processing is completed exactly according to the conditions set in the approval
• Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist

Query Management

• Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in projects as and when required

Requirements

• 2 to 4 years of experience in Private Bank Operations especially in the area of Remittances, Callback or Client Service role
• Tertiary education with a good academic track record.
• Good knowledge of Microsoft Office.
• Fluency in English is essential.
• Clear written & verbal communication skills with all levels of staff
• Client-oriented mindset
• Meticulous and good team player
• Ability to work independently & drive initiatives forward until delivery.
• Ability to work effectively with both Front Office and Support staff, at all levels.
• Ability to work & deliver under time pressure
• Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity
• Ability to perform ad-hoc system testing

The Managed Investments (“MI”) team is responsible for the investment advisory and distribution and post-sales monitoring of in-house and third party, professionally managed, fund investment opportunities (including Alternatives fund investments), Advisory Portfolio Management (“APM”) and Discretionary Portfolio Management (“DPM”).

Job Description:

Advisory and Sales

• To grow AUM and increase the penetration of Managed Investments (funds, APM and DPM) through marketing and advice to RMs and clients. This involves maintaining strong collaboration with Relationship Managers/Investment Advisors.
• Be a liaison between the Fund Selection, APM and DPM teams and Front Office, articulating investment philosophy, process, performance, positioning and market outlook, as well as proactively identifying opportunities or client interest
• Conduct fund, APM and DPM review meetings with clients, and undertake group sales meetings with RMs from designated markets to provide them with focus ideas and updates
• Align the recommendation of funds to BOS’s overall asset allocation models to achieve outperformance versus appropriate benchmarks
• Participate in Advisory team meetings with the Fund Selection and APM team to help brainstorm new ideas and funds that should be prioritized for onboarding
• Demonstrate effective collaboration with other sales and research teams within Product Management Group (PMG), and other Bank of Singapore/OCBC departments.

DPM Content and Product Development

• Prepare and maintain DPM marketing and client materials including pitchbooks, presentations, proposals, client reporting, and performance commentaries.
• Support new DPM products and client communication efforts, including development of materials to help the Front Office explain portfolio strategy, risk and performance to clients of various levels of sophistication
• In conjunction with the DPM and MI Advisory teams, assist with new DPM product ideation and DPM product development

Data Analysis

• Using data analytics tools, identify patterns of behaviour of clients across funds and assist to track client activity, particularly during focus / campaign periods
• Analyse business data and highlight any observable trends to the business to assist with planning and strategic initiatives
• Incorporate a ‘targeted’ approach to advisory, using data to customise ideas to specific RMs and clients

Platform / Client Experience

• With clients becoming increasingly digital in their interactions with the bank, the incumbent will be involved in strategic projects that help to reduce friction between the bank and the client, and deliver improvements in the way that we communicate digitally with our clients
• The incumbent will improve client experience through increasing the use of targeted messaging, as well as improve contextualization of our communication with our RMs and clients

Relationship Management with Fund House

• Manage the relationship with mutual fund houses including any negotiation of distribution agreements.

Work Experience Requirements

• Minimum of 8-10 years work experience in Asset Management/Private Bank as a product specialist, with experience in client engagement and customer experience
• Strong investments background, with solid knowledge of funds and DPM & APM across global equities, fixed income and alternative asset classes with a preference for candidates with strong knowledge of private markets including private real assets and hedge funds.
• Knowledge and hands on experience with data analytics tools such as Power BI, Tableau and/or Qlikview with the ability to interpret this data and draw conclusions
• Excellent verbal and written communications skills with the ability to project a high level of professionalism, and effectively communicate with clients, portfolio managers and management in small and large settings
• Experience in Python or similar coding language will be looked upon favorably

Education Requirements

• Good, relevant under-graduate degree
• CFA holder &/or master’s degree in finance from reputable university is strongly preferred

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as a Operations Specialist (6 months contract) in our Equity Derivatives Reporting & Documentation team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

General Description
The incumbent will be responsible for post execution support for OTC derivative products across FX, Equities and Rates, ensuring timely and accurate capture of trades into Bank of Singapore core banking risk system. This is also a control function role requiring the incumbent to work closely with Front Office, Trading Desks, Settlements and Technology in managing the bank’s risk relating to the supported product classes. These combined, the incumbent should be able to contribute significantly in a team setting, apply critical thinking to problem solving and excel under stressful conditions.

Main Duties

Regulatory Reporting

• Perform daily validation and enrichment of derivatives reporting for MAS (DTCC) and HKTR
• Perform reporting and clear exceptions for Mifir Reporting
• Perform monthly validation and enrichment of MAS610 turnover report
• Perform portfolio reconciliation across all FX and EQ products via Tri-Optima portal

Documentation

• Perform validation on long form ISDA confirmation (FX and Equity structure products) received from counterparties against our trade booking in T24 core system
• Liaise with counterparty/internal stakeholders for any trade discrepancies
• Daily update tracker and monitoring of non-receipt of confirmation from counterparties
• Update weekly control report to ensure our documentation control aligned with KRI

Ad Hoc

• Perform UAT where nominated by line manager
• Manage any ad hoc assignments delegated by line manager

Qualifications - External

• Minimum of 2 years in OTC derivative products space in either FX, Rate and/or Equities
• Experience working with different stakeholders eg. Front Office (Bankers/Traders), Risk team.
• Knowledge of either Temenos or regulatory reporting platforms preferred
• Strong Microsoft Excel skills – VBA preferred

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an Operational Specialist (6 months contract) in our Securities Services, Trade Services Team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. We offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Responsibilities

• Perform trade capture for Equities, Fixed income and Structured note transactions
• Handle processing tasks covering trade booking, trade validation and matching with counterparties
• Handle trade exceptions that did not automatically book through STP channels
• Ensure settlement instruction is released and trades are settled promptly with counterparty in market
• Investigate with counterparties, custodians and dealers on trade discrepancies
• Investigate reconciliation cash and position breaks arising from security transactions
• Monitoring and follow up on failing trades
• Perform daily end of day checks
• Support UAT testing
• Ad-hoc task assigned by Line Manager

Qualifications - External

Work Experience Requirements

• Minimum 3 years professional experience in the financial industry
• Securities product knowledge is a plus

Education Requirements

• Good knowledge of Microsoft Office and SWIFT. Knowledge of CTM and T24 will be a bonus.

Essential Skills

• Client-oriented mindset
• Team Player with ability to work independently and with a can-do attitude
• Highly organized with excellent attention to detail
• Excellent time management and prioritization skills
• Able to identify key issues and propose process improvement; self-starter
• Ability to adopt and maintain a logical approach in critical situations
• Good sense of control and regulatory awareness
• Ability to work and deliver under time pressure.

GENERAL DESCRIPTION

This position within the Complaint Handling (CH) department is responsible for performing complaints investigation in accordance with the CH framework, using a set of globally aligned methodologies, as well as location-specific reviews. The complaint handling team is responsible for addressing and resolving customer complaints effectively and efficiently. They ensure that all complaints are thoroughly investigated, documented, and resolved in compliance with regulatory requirements and the bank's policies and procedures. The team works closely with various departments and stakeholders to gather relevant information, analyze complaints, and provide appropriate solutions or remedies to customers. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet policy and procedure requirements.

MAIN DUTIES

• Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
• Analyse complaint data and identify trends, patterns, and areas for improvement.
• Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
• Develop and implement strategies to improve the complaint handling process and enhance customer satisfaction.
• Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
• Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
• Stay updated on industry regulations and best practices related to complaint handling and investigation.
• Foster a culture of continuous improvement, promoting a customer-centric approach within the team.
• Proactively identify potential risks and escalate issues to senior management as appropriate.
• Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in investigation, preferably in wealth management.
• Strong knowledge of regulatory requirements and industry best practices related to complaint handling and investigation in the banking sector.
• Excellent problem-solving and analytical skills, with the ability to gather and interpret complex data.
• Exceptional attention to detail and accuracy in documenting complaint investigations and preparing reports.
• Advanced communication skills, both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Strong leadership abilities, with the capability to motivate and inspire team members.
• Ability to handle high-pressure situations and manage multiple priorities effectively.
• Sound judgment and decision-making skills, with the ability to assess risks and make appropriate recommendations.
• Strong interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Familiarity with digital channels and technology-driven complaint handling solutions is a plus.

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.

The Wealth Platform tribe defines and delivers advanced advisory initiatives, bringing great value to Clients and to our Front Office teams. We are part of the Product team (PMG) and work in close partnership with business stakeholders and the technology teams.

We are looking for a Subject Matter Expert (SME) of Aladdin system (BlackRock) to focus on the Portfolio Management system enhancement (Aladdin).

The role holder supports key transformation initiatives impacting portfolio management capabilities., in partnership with the technology team. He/she manages overall project delivery is effectively managed within defined and agreed service level to drive and support business needs. The SME supports Aladdin Product Owner, ensuring that the system is robust in supporting the overall business and the risks are managed accordingly.

The candidate is required to have the following experience:

• In-depth knowledge of Aladdin (BlackRock), Aladdin Enterprise preferred.
• Agile project management practice and experience in the Scrum framework

The SME supports the product owner for the product vision and roadmap, works with squads and project teams to ensure timely delivery. This is a persistent role that goes beyond an individual projects.

Main duties:

• Supports the PO to define the Product Backlog. Works with users (e.g.: thorough customer journeys) based on the expertise in system capabilities and functionality to capture and prioritize the features and user stories expected of the products.
• Partner with Tech teams to refine user stories, including acceptance criteria.
• Support the PO to coordinate dependencies with internal and external teams.
• Coordinate and validate system requirements gathering and drive acceptance testing phase with end users, testers, and relevant product teams.
• Monitor and ensure platform readiness and uptime for efficient daily use.
• Work closely with IT stakeholders to track platform related incidents and defects to timely and permanent closure. Monitor and ensure platform readiness and uptime for efficient daily use.
• Handle end user queries related to platform functionality.
• Conduct regular platform training and onsite guidance to end users.
• Liaise with business process owners to align processes within platform.

Requirements:

• Degree in Finance, Economics, Business, Computer Science or Technology
• Possession in Agile project management, Scrum and relevant certifications or qualifications are advantageous.
• Minimum of 5 years of experience in Banking / Financial institutionsIn depth knowledge of Aladdin Wealth / Enterprise (BlackRock)
• Experience in Discretionary Portfolio Management products, processes and best practices
• Sound understanding and articulation of Wealth Management business products, processes, and best practices.
• Strong advocate for operational efficiency and enhanced end user experience
• Excellent written and verbal communication and presentation skills coupled with strong computer skills, particularly in Microsoft Office tools.
• Demonstrable ability to engage closely and confidently with business and IT stakeholders of all levels.
• Ability to prioritise, work well under pressure, work well independently, and be a team player.