Total 1 job vacancies by Barry Callebaut Chocolate Asia Pacific Pte. Ltd.

About the role

• Under the direction of the Director, of Global Callebaut Chocolate Academy, the Regional Chocolate Academy Lead will lead the Chef services in all activities by focusing on delivering a unique customer experience to all typologies of customers for the region.
• He/she directly manages the region's Head Chefs Chocolate Academy. This crucial role ensures consistency for the whole region in delivering a unique customer journey. The service offering, defined by four key pillars (support, innovation/inspiration, education and community) is to support all typology of customers for the entire region.
• He/she is responsible together with the Creative Director, Digital Academy to support the chef service in the digital transformation by leading the deliverables of dedicated digital content.
• He/she is the “face” of Barry Callebaut's culinary expertise in Chocolate & Cocoa to food manufacturing, top B2B/B2C Brands and the artisanal world across the region and Gourmet brands.
• He/she is responsible for leading the development of the next generation of chocolate experiences. By working with the Market segment team and consumer insight team, he/she is translating consumer trends into compelling, indulgent, unexpected concepts to inspire innovative solutions for our customers & help them to grow.
• Internally, the Regional Chocolate Academy Lead is playing an equally critical role in shaping our customer journey to be best-in-class, as well as helping to ensure that our winning portfolio, innovation & services always line up with the high standard or solutions our customers are looking for.
• He/she is leading the Chocolate Academy across the region by pioneering in the world of bakery, pastry, confectionery, ice cream and beverage as well as supporting our strategic long-term growth priorities.
• He/she is taking the role of influencer internally and externally by empowering his/her team across the whole region, helping talent to grow, having a strong digital influence within the Food Industry and scaling best practices across the region.
• He/she is leading the internal sales training to support the transformation of our sales team to become ingredients experts and transform Barry Callebaut from being an ingredient company to a solution provider delivering best-in-class service.

Key responsibilities include

• Leading the Chocolate Academies of the region
• Working closely with the Barry Callebaut team to support the innovation launch, marketing campaign and embedding a superb customer journey.
• Driving the customer journey in solution selling and promoting our winning portfolio
• Supporting the service offers digital transformation.
• Working closely with the event team to bring alive the Chocolate Academy digitally or during fair and event.
• Being influential in the chef community to attract segment experts, new hires, influencers and guest chefs on dedicated projects. He/she is also an internal ambassador to support our Passion for food internally!
• Taking a key role within the Chef services across the region to support our sustainability ambitions.
• Empowering his/her Chef team and supporting their career growth when relevant.
• Having budget/cost center(s) responsibility (P&L) for the Academy of the region
• Manage the Academy footprint and key openings or relocate projects closely with the local Academy.
• Build a strong network with Academy sponsors in the region & enable additional regional and local sponsorships.

About you

• Advanced training in Confectionery/Bakery/Ice Cream/Dairy/Pastry/Cereals
• Specific diploma in Confectionery and Pastry transformation
• Knowledge of the ISB, QSR and KA market
• Knowledge of the Chocolate and Cocoa Food Manufacturer Industry is preferred and B2B market relatives to the food industry
• 15+ years of experience
• Fluent in English + another local/regional language is an asset
• Strong communication and organization skills
• Proactive & Autonomous
• Strong digital influencer and knowledge of several Social Media platforms (IG, FB, LK…)
• Salesforce knowledge
• Ability to work well in a high-expectations environment
• Ability to work effectively with multiple departments and portray a professional and positive image
• Project management mindset