Total 3 job vacancies by Beer Haven

Customer Relations Officer Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Relations Officer Requirements:

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Ability to work on Sundays and Public Holidays.

• earn lines, songs and/or dances
• Research the play/character
• Attend all rehearsals scheduled
• Attend costume fittings
• Take direction from the Director and/or Choreographer
• Work with other Performers
• Attend technical and dress rehearsals
• Perform the show to an audience
• Use props and costumes during the performance
• Perform other duties laid out in the job description depending on the kind of show

Requirement:

• Strong leadership skills with an affinity for capacity development.
• Excellent conflict resolution abilities.
• Innovative, trustworthy, and impartial.
• Ability to work evenings, weekends, and holidays.

• Create and set up rehearsal schedules
• Managing furniture and props
• Arrange costume and wig fittings
• Liaise with all theatre departments and collate information
• Liaise with Production Manager regarding budgets
• Supervise the ‘get in’ and ‘get out’ (When the set, lighting and sound are installed and removed from the space)
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company
• Manage the backstage and onstage area during performances
• Call Actors for rehearsals and performances
• Maintain props, furniture and set during the run
• Liaise with resident staff (if touring)

Requirement:

• Strong leadership skills with an affinity for capacity development.
• Excellent conflict resolution abilities.
• Innovative, trustworthy, and impartial.
• Ability to work evenings, weekends, and holidays.