Role Description:
As a Skincare Analyst at BeFound, you'll be a key player in our skincare education mission, emphasizing ingredient suitability and knowledge. If you find fulfilment in educating others about skincare and beauty practices, this role is for you. You'll take pride in the positive impact you make when clients witness noticeable skin improvements through your guidance.
Building lasting client relationships and transforming them into passionate program advocates who share our values and mission will be an integral part of your role. Moreover, you'll relish the continuous learning experience, gaining insights into how skin evolves with different ingredients over time.
Join BeFound and be a part of a team dedicated to making a meaningful impact on skincare education and client satisfaction!
Responsibilities:
- Be part of BeFound's mission in skincare education that focuses on ingredient suitability and knowledge
- Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin
- Market knowledge on trends, products and services in the skincare & beauty industry
- Build knowledge and data of skincare ingredients
- Plan out each client's skincare and makeup journey
- Build good client relationships and long term engagement with our clients
- Assist clients in understand their skin better with skincare ingredients through 1-1 consultations
- Create skincare database in BeFound's skincare library
- Handle customer objections and convert opportunities to sales
Requirement:
- Diploma/Degree in Pharmacy or Cosmetic Science is highly preferred
- Passionate about skincare and is inquisitive about skincare ingredients
- Experience in a customer relations role is a bonus
- Experience in the skincare & beauty industry is a bonus
- A problem solver, quick witted and a team player
- Available to work on rotating weeks (Mondays to Saturdays, Tuesdays to Saturdays)
