Customer Service Associate
2 months ago
Job Description
Provide customer service and attend to our product inquiries at showroom
Knowledge of showroom developments & design
Maint..
Job Description
- Provide customer service and attend to our product inquiries at showroom
- Knowledge of showroom developments & design
- Maintain CRM System
- Follow up on sales enquires provided by the company
- Face to face presentation our products samples to customers
- Understand customers’ requirement to able to negotiate on price and other details to ensure high closing rate
- Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
- Maintain good relationship with potential and existing customers
- Sales order processing & scheduling, prepare Quotation and report
- Coordinate & support sales team
- Coordinate with store on inventory
- Any other duties which may be assigned by the immediate supervisor/manager from time to time.
Job Requirements
- Good communication skills.
- GCE 'N' level or its equivalent.
- Minimum 1-year work experience.
- Training to be provided
- Pleasant personality and team player.
- Extremely self-motivated, result orientated and pro-active.
- We regret to inform that only shortlisted candidates will be contacted.
- Part-time candidates are welcome to apply.
Job Highlights
- Able to work weekends
- 5.5days work week rotating shift – less than 44hrs work week (must commit to both Sat and Sun)
- Career growth opportunity
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