Total 3 job vacancies by Benjamin Barker Aust Pte. Ltd.

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

· Retail experience

Functional Skills (Hard / Technical)

· Identification of, and follow up on customer concerns

· Ensure that service standards and importance of service recovery are adhered to

· Opening, operating and closing of shift procedures

· Ability to count money accurately without error

Performance (Soft / Core)

· Able to make customers feel at ease and comfortable

· 6-star service

Job Brief

As a Merchandiser Executive, you will work within the Merchandising team, managing the company’s sales

planning and stock production each season.

⁠Sales Planning

• Generate and analyse sales and stock numbers weekly.

• Analyse sell-through reports and implement promotions for slow-moving items.

• Allocate stock based on sell-through rates and market demands.

• Collaborate with Warehouse/Logistics to control inventory.

• Coordinate with Store Operations to gather feedback on stock and store openings.

• Manage inventory and promotional settings via Retail e-POS, including creating product loaders, purchase

orders, and setting promotions.

Requirements:

• 3 to 5 years of experience in merchandising or a related role

• Diploma/ Bachelor’s Degree in Merchandising or related field

• Good knowledge of the retail industry and current trends

• Excellent organisational, communication and customer service skills

• Ability to work independently and as part of a team

• Attention to detail and problem-solving skills

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.