Total 2 job vacancies by Bideford House Pte. Ltd.

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

If you are looking for an internship with us

We have various internship opportunities:

• Intern - Marketing
• Intern - People and Culture (HR)
• Intern - Front Office
• Intern - Housekeeping
• Intern - F&B
• Intern (Hybrid) - Front Office + Housekeeping
• Intern (Hybrid) - Front Office + F&B
• Intern (Hybrid) - Housekeeping + F&B
• Intern (Hybrid) - People and Culture + Front Office
• Intern (Hybrid) - People and Culture + Housekeeping
• Intern (Hybrid) - People and Culture + F&B

Interest applicants, please click apply and drop us your CV. Please indicate your internship period and the position that you are interested with when you apply.

Please note that only shortlisted applicants will be notified. Thank you.