Total 44 job vacancies by Bideford House Pte. Ltd.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Ensure rigorous adherence to all accounting and hotel policies and procedures.
• Represent the Financial Controller during his absence, ensuring continuity in financial operations.
• Schedule team members in line with business needs and provide guidance to junior employees, ensuring skill development and efficiency.
• Supervise and assist in account reconciliations, account analysis, and month-end closing procedures.
• Manage accurate GL, cash flow, and reconciliation. Ensure intercompany financial alignment.
• Generate financial reports as per management or statutory requirements.
• Validate transactions processed by junior staff for accuracy.
• Oversee GST reporting, corporate tax returns, and other relevant statutory tax reporting.
• Supervise and maintain the overall fixed asset register to ensure accuracy and compliance.
• Participate in the annual audit process by preparing required schedules and collaborating closely with auditors.
• Support the creation of the hotel's annual operating budget and contribute to monthly financial forecasting.
• Ensure all hotel permits and licenses are up-to-date.
• Proactively inform the Financial Controller of current and potential operating or financial concerns.
• Engage in process enhancements and participate in special projects, including pre-opening intiatives.

Job Requirements

• Working knowledge of Sun Accounting System
• Opera Cloud set up knowledge
• Detail-oriented with a knack for identifying discrepancies.
• Ability to work under pressure and meet tight deadlines.
• Strong interpersonal skills to manage and mentor junior staff.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

1) Income Audit Function

• Verify Revenue Accuracy: Check that all charges for rooms and F&B are correctly posted to guest folios. Report any discrepancies to the FC/GM and the relevant departments (e.g., Front Office, Duty Manager, or F&B Manager) and ensure proper adjustments are made.
• Review Transactions: Examine all rebates, allowances, payouts, and manual postings to confirm they are properly approved and supported by documentation.
• Policy Compliance: Ensure hotel policies and procedures related to revenue audits, rebates, and allowances are strictly followed.
• Trial Balance Reconciliation: Perform a weekly reconciliation between the Opera system and Sun Systems.
• Guest Ledger Follow-Up: Review and address any outstanding balances in the Guest Ledger, ensuring they are transferred to the correct PM account when needed.
• Check Complimentary Use: Confirm that complimentary rooms and house-use rooms are properly approved and supported by the necessary documentation.
• Credit Card Reconciliation: Match credit card transactions between the payment terminal and POS system daily.
• Intercompany Transactions: Reconcile charges between COMO business units, ensuring they are authorized and backed by documentation before billing CMS.

2) Accounts Receivables Function

• Credit Card and Accounts Receivable
• Monitor and Reconcile Daily: Check and balance all credit card transactions for the hotel and outlets (F&B and Non-F&B) every day.
• Accounts Reconciliation: Regularly match Accounts Receivable balances to the general ledger control account.
• Debit and Credit Notes: Prepare and issue debit and credit notes daily, record them in the system, and ensure entries match the journals.
• Receipts Management: Ensure all payments are recorded in the ledger promptly.
• Dispute Handling: Investigate billing disputes and work with relevant departments to resolve them.
• Commissions Verification: Check and verify all travel agent and related commissions before approving payment.
• Billing: Send rental, FCU, and GTO invoices monthly to the respective Business Units, ensuring all required supporting documents are included.
• Reporting: Ensure all Accounts Receivable and Aging schedules are accurately prepared to facilitate a smooth month-end closing process.

3) General Cashiering

• Cashier Reconciliation: Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.
• Transaction Monitoring: Track Cash Machine activity, ensuring all withdrawals and deposits are valid.
• Address Discrepancies: Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.
• Cash Count: Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.
• Cash Limits and Deposits: Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.
• Record Keeping: Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

4) Other tasks where required

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Summary

Responsible for maintaining high standards of washing and finishing of all linen and guest laundry.

Tasks/Responsibilities:

• Good knowledge of handling all the laundry equipment and chemicals used in the Laundry Room.
• Report any breakdown of equipment and ensure they are in working condition within the shortest time possible. Report to the supervisor any breakdown that cannot be rectified during a reasonable time limit that can affect the operation.
• Ensure hotel linen and employee uniforms are in good condition.
• Ensure sufficient linen is available for the day’s operation.
• Collect Guest laundry/Dry cleaning from rooms, cleaned and delivered according to the stipulated Standard operating Procedures.
• Assist in reviewing linen inventory.
• Maintain logbook effectively.
• Relate daily to the laundry supervisor any problems that occurred whilst working.

The Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience Manager manages the team to deliver exceptional service, fostering a welcoming environment and ensuring a seamless and personal guest experience.

Task and Responsibilities:

Guest Experience Operations:

• Be Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g website, Opera PMS and distribute this information within the hotel to all relevant departments by e.g daily guest fact sheets/reports and ensure information is updated in the guest profile.
• Liaise with DOR and FOM, to prepare tailor-made guests’ itinerary when appropriate and coordinate VIP greetings and departures- ahead of time.
• Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval.
• Welcome and greet guests, provide property tours, share the knowledge of our brand.
• Ensure repeat and VIP guests receive appropriate service and their requests are fulfilled.
• Address guests' complaints and requests in a polite and efficient manner.
• Maintain a record of all complaints, feedback, and requests, follow up and inform concerned operating departments.
• Walking public areas and ensuring guests are having a great experience.
• Oversee Quality program. Conduct meetings with corresponding departments. Review and respond to guest reviews.

Maintaining Concierge Operations:

• Oversee day-to-day operations, ensuring quality standards and customer expectations are met.
• Develop specific goals and plans to prioritize, organize, and accomplish tasks.
• Keep the concierge team focused on critical operational components to drive guest satisfaction and achieve financial targets.
• Establish and maintain a comprehensive database for restaurants and local attractions for team use.
• Build and maintain relationships with local attractions, restaurants, and businesses to enhance guest experiences.
• Providerecommendations and arrange services for guests, including car rentals, transportation, office services, beauty services, babysitting, repairs, and shopping.

Job Requirements:

• A diploma in Hospitality is a plus.
• Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a luxury hotel environment.
• Knowledgeable about the city, tours, and excursions to refer guests to various tourist destinations.
• Possess a professional disposition with good communication and interpersonal skills.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Facilitate smooth check-ins and check-outs for guests.
• Deliver exceptional front desk services to ensure guest satisfaction.
• Efficiently assign rooms and handling administrative tasks.
• Process guest payments with attention to detail and professionalism.
• Collaborate with bell service and staff management to ensure seamless operations.
• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
• Accommodating both general and unique requests to enhance the guest experience.
• Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements

• Diploma in Hotel Management or equivalent.
• Working knolwedge with OPERA cloud would be an added advantage
• Exceptional interpersonal skills to effectively interact with guests and colleagues.
• Excellent written and verbal communication skills to convey information clearly and professionally.
• Patience and good listening skills to understand and address guests' needs effectively.
• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Provides service for guests when arriving and departing from the hotel and to give guests information and directions in a prompt and professional manner.

Tasks/Responsibilities:

• Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
• Handles all guests’ queries or requests in a polite and efficient manner.
• Handles all movement of luggage (temporary, long term storage, lost baggage).
• Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
• Knows about all events and activities accruing in and out of the hotel.
• Provides door service, entrance to hotel and driveway, to ensure a smooth traffic flow.
• Complies with all Front Office systems and procedures and with all company policies.
• Organizes a prompt TAXI service and assist in airport transferring.
• Be familiar with the emergency procedure of the hotel and be able to handle any emergency according to the procedures.
• Identifies and solves problems in a professional manner.
• Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
• Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
• Assist Front Office in any tasks when needed.
• Exceed guests’ expectations in any task provided.

Requirements

• Diploma in Hospitality is a plus.
• Minimum of 2 years in Front Office or Concierge experience in a similar capacity preferably in a luxury hotel environment.
• Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.
• Possess professional disposition with good communication and interpersonal skills

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

Responsible for cleaning and servicing of all hotel areas and complete the day’s work assigned to high standards.

Tasks/Responsibilities:

• Collection of computer printouts of occupancy status, arrival departure details and guest requests from the Housekeeping Supervisor/Assistant Housekeeper at the beginning of the shift.
• Clean rooms to the stipulated standards – prioritise your work based daily room status (monitor rooms checking out and communicate to linen runner).
• Complete all daily work sheets accurately and in a timely manner.
• Ensure that Guest laundry/Dry cleaning is collected from rooms and communicated.
• Work performance is in accordance to Leading Quality Assurance and COMO requirements.
• Ensure that guest keys from Departure rooms are taken to reception or handed over to supervisor.
• Ensure that items left behind by guests from departure rooms are handed in to the housekeeping office without delay and properly recorded.
• Clean and restock section pantries before going off duty.
• Unserved rooms: Inform Housekeeper before going off duty (Do Not Disturb/Refused Service rooms etc.).
• Refill cleaning materials from the pantry and ensure that cleaning bucket is fully stocked before service.
• Check and report standard of linen to guest rooms and return any damaged linen to the linen room.
• Report maintenance faults in guest rooms and hallways and ensure they are attended to without delay. Report to Supervisor any defect not rectified well and on time.
• Ensure all guest rooms supply of soap, amenities and other materials are sufficient and per COMO requirements.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Tasks/Responsibilities:

• Support Commercial Team in day-to-day management and administration of the Commercial activities
• Manage all emails, and telephone queries and issues in a professional and timely manner
• Assist the Commercial Team in the preparation and coordination of sales proposals, agreements, invoices and the annual RFP coordination process
• Keep database of sales contacts, leads and records organized
• Assist the Commercial Team in the production of Commercial presentations, fact sheets, distribution of EDMs and sales promotions
• Assist with ad-hoc Commercial projects as directed by the Director of Sales and Marketing and Director of PR and Communication

Key Requirements

• Candidate must possess a Degree or Diploma in Business Administration or any equivalent professional qualification
• Proficient in Microsoft Office skills (PowerPoint, Excel and Words) and Hotel sales applications
• Excellent organizational and time-management skills
• Effective communication skills and detail-oriented

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

1) Income Audit Function

• Verify Revenue Accuracy: Check that all charges for rooms and F&B are correctly posted to guest folios. Report any discrepancies to the FC/GM and the relevant departments (e.g., Front Office, Duty Manager, or F&B Manager) and ensure proper adjustments are made.
• Review Transactions: Examine all rebates, allowances, payouts, and manual postings to confirm they are properly approved and supported by documentation.
• Policy Compliance: Ensure hotel policies and procedures related to revenue audits, rebates, and allowances are strictly followed.
• Trial Balance Reconciliation: Perform a weekly reconciliation between the Opera system and Sun Systems.
• Guest Ledger Follow-Up: Review and address any outstanding balances in the Guest Ledger, ensuring they are transferred to the correct PM account when needed.
• Check Complimentary Use: Confirm that complimentary rooms and house-use rooms are properly approved and supported by the necessary documentation.
• Credit Card Reconciliation: Match credit card transactions between the payment terminal and POS system daily.
• Intercompany Transactions: Reconcile charges between COMO business units, ensuring they are authorized and backed by documentation before billing CMS.

2) Accounts Receivables Function

• Credit Card and Accounts Receivable
• Monitor and Reconcile Daily: Check and balance all credit card transactions for the hotel and outlets (F&B and Non-F&B) every day.
• Accounts Reconciliation: Regularly match Accounts Receivable balances to the general ledger control account.
• Debit and Credit Notes: Prepare and issue debit and credit notes daily, record them in the system, and ensure entries match the journals.
• Receipts Management: Ensure all payments are recorded in the ledger promptly.
• Dispute Handling: Investigate billing disputes and work with relevant departments to resolve them.
• Commissions Verification: Check and verify all travel agent and related commissions before approving payment.
• Billing: Send rental, FCU, and GTO invoices monthly to the respective Business Units, ensuring all required supporting documents are included.
• Reporting: Ensure all Accounts Receivable and Aging schedules are accurately prepared to facilitate a smooth month-end closing process.

3) General Cashiering

• Cashier Reconciliation: Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.
• Transaction Monitoring: Track Cash Machine activity, ensuring all withdrawals and deposits are valid.
• Address Discrepancies: Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.
• Cash Count: Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.
• Cash Limits and Deposits: Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.
• Record Keeping: Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

4) Other tasks where required

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Job Responsibilities

• Coordinate the overall lobby activity.
• Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
• Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
• Lead the daily team briefing in the absence of Front Office Manager.
• Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
• Motivate and track team members monthly up selling results
• Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
• Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.

Job Requirements

• Relevant work experience in the hospitality industry, including previous supervisory or management roles.
• Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
• Commited to delivering exceptional customer service is crucial.
• Experience in handling guest complaints and maintaining a positive guest experience.
• Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
• Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
• Familiar with health and safety regulations and the ability to enforce them.

Job Descriptions:

• Provide People and Culture administrative, advisory and support services to team members and management.
• Assist with recruitment tasks such as job posting, schedule interviews, conduct references checks, prepare and deliver employment agreements, acceptance and ensure all relevant document received according to checklist
• Prepare and handle on boarding
• Maintain all filing systems – Personal files, archive files, time sheets etc.
• Prepare team member calendar and organise activities including but not limited to Team member Of the Month, Long Service Award, Birthday celebration, Recreational activities, Annual Dinner and Dance, Family Days etc
• Engage team members, handle team member enquiries and solve problems in timely manner.
• Take notes and minutes of various People and Culture meetings.
• Ensure confidentiality when handling all team members matters.
• Assist and support operations if needed.
• Assist and support Learning and Development functions in delivering training on service standards.

Key Requirements:

• Excellent communication and interpersonal skills
• Possess initiative, independent, systematic, sense of urgency
• Good planning and organisational skills
• Computer literate
• A strong team player

Please note that only shortlisted applicants will be notified. Thank you.

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

Responsible for cleaning and servicing of all hotel areas and complete the day’s work assigned to high standards.

Tasks/Responsibilities:

• Collection of computer printouts of occupancy status, arrival departure details and guest requests from the Housekeeping Supervisor/Assistant Housekeeper at the beginning of the shift.
• Clean rooms to the stipulated standards – prioritise your work based daily room status (monitor rooms checking out and communicate to linen runner).
• Complete all daily work sheets accurately and in a timely manner.
• Ensure that Guest laundry/Dry cleaning is collected from rooms and communicated.
• Work performance is in accordance to Leading Quality Assurance and COMO requirements.
• Ensure that guest keys from Departure rooms are taken to reception or handed over to supervisor.
• Ensure that items left behind by guests from departure rooms are handed in to the housekeeping office without delay and properly recorded.
• Clean and restock section pantries before going off duty.
• Unserved rooms: Inform Housekeeper before going off duty (Do Not Disturb/Refused Service rooms etc.).
• Refill cleaning materials from the pantry and ensure that cleaning bucket is fully stocked before service.
• Check and report standard of linen to guest rooms and return any damaged linen to the linen room.
• Report maintenance faults in guest rooms and hallways and ensure they are attended to without delay. Report to Supervisor any defect not rectified well and on time.
• Ensure all guest rooms supply of soap, amenities and other materials are sufficient and per COMO requirements.

If you are looking for an internship with us

We have various internship opportunities:

• Intern - Marketing
• Intern - People and Culture (HR)
• Intern - Front Office
• Intern - Housekeeping
• Intern - F&B
• Intern (Hybrid) - Front Office + Housekeeping
• Intern (Hybrid) - Front Office + F&B
• Intern (Hybrid) - Housekeeping + F&B
• Intern (Hybrid) - People and Culture + Front Office
• Intern (Hybrid) - People and Culture + Housekeeping
• Intern (Hybrid) - People and Culture + F&B

Interest applicants, please click apply and drop us your CV. Please indicate your internship period and the position that you are interested with when you apply.

Please note that only shortlisted applicants will be notified. Thank you.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Facilitate smooth check-ins and check-outs for guests.
• Deliver exceptional front desk services to ensure guest satisfaction.
• Efficiently assign rooms and handling administrative tasks.
• Process guest payments with attention to detail and professionalism.
• Collaborate with bell service and staff management to ensure seamless operations.
• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
• Accommodating both general and unique requests to enhance the guest experience.
• Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements

• Diploma in Hotel Management or equivalent.
• Working knolwedge with OPERA cloud would be an added advantage
• Exceptional interpersonal skills to effectively interact with guests and colleagues.
• Excellent written and verbal communication skills to convey information clearly and professionally.
• Patience and good listening skills to understand and address guests' needs effectively.
• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Summary

Responsible for maintaining high standards of washing and finishing of all linen and guest laundry.

Tasks/Responsibilities:

• Good knowledge of handling all the laundry equipment and chemicals used in the Laundry Room.
• Report any breakdown of equipment and ensure they are in working condition within the shortest time possible. Report to the supervisor any breakdown that cannot be rectified during a reasonable time limit that can affect the operation.
• Ensure hotel linen and employee uniforms are in good condition.
• Ensure sufficient linen is available for the day’s operation.
• Collect Guest laundry/Dry cleaning from rooms, cleaned and delivered according to the stipulated Standard operating Procedures.
• Assist in reviewing linen inventory.
• Maintain logbook effectively.
• Relate daily to the laundry supervisor any problems that occurred whilst working.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Provides service for guests when arriving and departing from the hotel and to give guests information and directions in a prompt and professional manner.

Tasks/Responsibilities:

• Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
• Handles all guests’ queries or requests in a polite and efficient manner.
• Handles all movement of luggage (temporary, long term storage, lost baggage).
• Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
• Knows about all events and activities accruing in and out of the hotel.
• Provides door service, entrance to hotel and driveway, to ensure a smooth traffic flow.
• Complies with all Front Office systems and procedures and with all company policies.
• Organizes a prompt TAXI service and assist in airport transferring.
• Be familiar with the emergency procedure of the hotel and be able to handle any emergency according to the procedures.
• Identifies and solves problems in a professional manner.
• Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
• Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
• Assist Front Office in any tasks when needed.
• Exceed guests’ expectations in any task provided.

Requirements

• Diploma in Hospitality is a plus.
• Minimum of 2 years in Front Office or Concierge experience in a similar capacity preferably in a luxury hotel environment.
• Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.
• Possess professional disposition with good communication and interpersonal skills

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities:

• Attend to guest feedback/request
• Carry out inspections of MEP plant rooms and system
• Record utility consumption
• Carry out daily routine inspections of public areas
• Attend to breakdown and repair of equipment
• Respond to emergency incidents

Job Requirements

• Higher NITEC / NITEC in Building Services / Electrical / Mechanical Engineering.
• 1 to 2 years of working experience in hotel / commercial buildings
• Able to work weekends/shifts and Public holidays
• Trained in First Aid, Respond to Fire in the Workplace, Respond to Fire Emergencies in Building

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Provides service for guests when arriving and departing from the hotel and to give guests information and directions in a prompt and professional manner.

Tasks/Responsibilities:

• Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
• Handles all guests’ queries or requests in a polite and efficient manner.
• Handles all movement of luggage (temporary, long term storage, lost baggage).
• Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
• Knows about all events and activities accruing in and out of the hotel.
• Provides door service, entrance to hotel and driveway, to ensure a smooth traffic flow.
• Complies with all Front Office systems and procedures and with all company policies.
• Organizes a prompt TAXI service and assist in airport transferring.
• Be familiar with the emergency procedure of the hotel and be able to handle any emergency according to the procedures.
• Identifies and solves problems in a professional manner.
• Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
• Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
• Assist Front Office in any tasks when needed.
• Exceed guests’ expectations in any task provided.

Requirements

• Diploma in Hospitality is a plus.
• Minimum of 2 years in Front Office or Concierge experience in a similar capacity preferably in a luxury hotel environment.
• Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.
• Possess professional disposition with good communication and interpersonal skills