Information Technology & Digitalisation Officer / Executive
Full-time
Senior Executive
9 months ago
Information Technology & Digitalisation Officer / Executive
(Bishan-Toa Payoh Town Council)
Job Description
Overview:
This role plays a critica..
Information Technology & Digitalisation Officer / Executive
(Bishan-Toa Payoh Town Council)
Job Description
Overview:
This role plays a critical role in maintaining the smooth operation of our organization by providing comprehensive IT support across all offices. You will be responsible for managing and optimizing our technological infrastructure, troubleshooting issues, implementing solutions, and leveraging data analysis and automation for continuous improvement.
Responsibilities:
Operations
- Maintain critical IT infrastructure: Manage servers, networks, devices, and communication channels to minimize downtime and disruptions.
- Resolve issues and optimize systems: Collaborate with vendors, upgrade systems, and oversee the helpdesk to handle requests efficiently.
- Drive continuous improvement: Evaluate new solutions, provide user support, manage IT assets, and contribute to recovery plans and projects.
- Execute diverse IT tasks: Be adaptable and fulfil any additional IT responsibilities assigned by management.
Data Analysis
- Data Wrangling: Master data from diverse sources, cleaning and shaping it for analysis.
- Unmasking Insights: Explore data to find patterns, trends, and hidden anomalies.
- Modelling & Prediction: Develop powerful models and algorithms to unlock valuable knowledge.
- Communication & Collaboration: Translate technical findings into actionable insights for management.
Automation & AI
- Boost Efficiency: Automate manual tasks and integrate AI tools to optimize existing workflows and performance.
- Continuous Improvement: Monitor and refine automated processes, while developing and deploying AI models for better decision-making.
- Model Expertise: Participate in selecting and evaluating AI models, ensuring they align with business needs.
- Data & Deployment: Prepare data for model training, optimize models based on available data, and deploy them effectively in production environments.
Requirements:
- ·Degree or Diploma in Computer Science, Information Technology, Data Science, or a related field.
- Minimum 3-5 years of experience in IT support, data analysis, and/or automation, with some overlap between areas being highly desirable.
- Relevant certifications in IT infrastructure, data analysis, or AI (optional)
- Ability to design and implement automation workflows using scripting languages like Python or robotic process automation (RPA) tools.
- Understanding of AI concepts and applications in business processes.
- Experience with integrating AI solutions and tools into existing systems.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Adaptability and willingness to learn new technologies
Benefits:
- Medical benefits
- Bonus / AWS
- Insurance coverage
- Pro-family benefits
- Flexible Benefits
- Training opportunity & Career advancement
- Mobile Allowance
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