Total 6 job vacancies by Bluesg Pte. Ltd.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

The Team Lead will organise, direct, and monitor the daily activities of a team of Customer Experience Agents. This role involves ensuring high levels of customer service, adherence to company policies, and continuous improvement of team performance.

• Organise and oversee shift duties for the team.
• Supervise and mentor a team of Customer Experience Agents to achieve performance goals.
• Ensure emails, live chat and calls handled by Customer Experience Agents are correctly managed.
• Monitor calls to observe individual demeanour, technical accuracy, and adherence to company and client policies and procedures.
• Handle and escalate sensitive calls when necessary.
• Provide real-time feedback and conduct monthly reviews.
• Identify and address process bottlenecks and inefficiencies to improve overall performance.
• Collaborate with other departments to ensure seamless communications and alignment of goals.
• Handle any ad-hoc tasks assigned to support operational needs, process improvements, or special projects.

What We’re Looking For

• Proven experience in a customer service role, with at least 2 years in a supervisory position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to provide constructive feedback and handle sensitive situations.
• Ability to work under pressure.
• Attentive to details.
• Proficiency in using customer service software tools such as Zendesk.
• Rotating 12 hours shift work is required, including night shifts, weekends and Public Holidays.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the Role

As a Fullstack Engineer, you will develop, maintain, and support a complex modern web application (Angular/React/Nest.JS). You will gain experience in the latest concepts, technologies, and modern frameworks such as Typescript, Docker, AWS.

· Work on multiple software engineering projects, both frontend and backend.

· Provide guidance and technical expertise for architecture, and technical decisions on building web applications.

· Raise and document non-functional requirements.

· Unblock the team when complex technical issues arise, using pair programming, conducting RCAs, and getting deep into the codebase.

· Review design, code and write tests to ensure high quality.

· Coach and mentor individuals to grow within the company and improve in both productivity and quality.

· Collaborate within the Engineering team to align technical solutions.

· Collaborate with the Product team to execute the roadmap and ensure a great user experience.

· Identify and escalate potential risks to stakeholders while proposing solutions to address them.

· Perform hands-on coding.

What We’re Looking For

· Bachelor’s degree in Computer Science or the equivalent.

· 4+ years of experience in fullstack engineering.

· 2+ years of hands-on coding experience using Typescript.

· 2+ years working on modern frontend stack (e.g. React, Angular, View).

· Proven expertise in building APIs (e.g. Rest, GraphQL) and complex UI/UX with real-time data and complex state management.

· Proven expertise with Git, Unit Tests and Integration tests.

· Experience with SQL and DB schema.

· Experience with CI/CD pipeline (setup / configuration), Docker and AWS (ECS, SQS, RDS).

· Experience in designing architecture for web application.

· Hands-on experience with agile methodologies (such as SCRUM, TDD, BDD).

· Good knowledge of best practices, software engineering patterns and how to apply them.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

• Assist in the design, development, testing, and deployment of software applications using JavaScript and TypeScript.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Participate in code reviews and provide constructive feedback to peers.
• Troubleshoot, debug, and resolve technical issues.
• Stay up to date with emerging technologies and trends in software development.

What we're looking for

Currently pursuing a degree in Computer Science, Software Engineering, or a related field.

Strong understanding of computer science fundamentals and software engineering principles.

Proficiency in JavaScript and familiarity with TypeScript.

Solid understanding of data structures, algorithms, and object-oriented design concepts.

Excellent problem-solving and analytical skills.

Ability to work independently and in a team environment.

Strong communication and interpersonal skills.

Experience with web development frameworks (e.g., React, Angular, Node.js, etc.).

Familiarity with version control systems (e.g., Git, SVN, etc.).

Previous internship or project experience in software development is a plus.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

• Market Research & Analysis: Conduct competitive analysis, customer surveys, and market research to identify trends and opportunities.
• Cross-Functional Collaboration: Work with engineering, design, marketing, and other teams to gather insights, and support feature development.
• Product Documentation: Help draft user stories, requirements, and feature specifications to ensure clear communication with the development team.
• User Feedback: Collect, analyse, and report on user feedback to help improve existing products or inform the development of new features.
• Data Analysis & Reporting: Support in analysing product metrics, such as user engagement, conversion rates, and feature adoption, to evaluate product performance and suggest improvements.

What we're looking for

• Currently enrolled in a bachelor’s or master’s degree program in Business, Computer Science, Engineering, Marketing, or a related field.
• Strong analytical skills and an interest in understanding data-driven decision-making.
• Excellent communication skills (both written and verbal).
• A proactive, self-starter attitude with the ability to work independently and as part of a team.
• Passion for technology and product development.

About the role

As a Senior Delivery Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.

• Stakeholder Collaboration: Work closely with internal teams (product, engineering, operations) to align on project goals, timelines, and priorities.

• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.

• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.

• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.

• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.

• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.

• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

What We’re Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.

· It would be advantageous if you have:

• A Master’s degree or relevant certifications (e.g., PMP, Scrum Master).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with change management and driving organisational transformation.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

You should have a passion in automotive and enjoy driving around Singapore to perform the following tasks:

As a Lead Backend Engineer, you will play a crucial role in shaping our backend architecture and leading the development of our solutions. You will drive impactful technical decisions and oversee comprehensive system designs. You will mentor team members, promote best practices and collaborate across cross-functional teams to deliver exceptional user experiences.

Duties and Responsibilities

• Design the architecture for our carsharing service

• Design, define technical scope/domain and take ownership of several of our backend micro-services

• Design functional flows across micro-services and other applications

• Design and optimize database schema

• Establish and document critical non-functional requirements

• Resolve challenges for the team when complex technical issues arise using pair programming, conducting RCAs, and getting deep into the codebase

• Review code (quality, performance, security) and mentor developer(s) to ensure high quality delivery

• Evaluate engineering metrics and processes, and recommend enhancements to improve productivity and quality

• Perform hands-on coding, including pair programming

• Identify and escalate potential risks to stakeholders while proposing solutions to address them

• Collaborate closely with cross-functional teams, including product managers, designers, and other internal stakeholders

• Promote and enforce best practices within the team and organization

Requirements

• Bachelor’s degree in Computer Science or the equivalent

• At least 12 years of experience as a backend engineer, including 3 years of managing teams

• At least 6 years architecting technical solutions and applying design patterns

• Proven track record in proposing critical high-level improvements that impacted the full engineering department

• Deep expertise in event driven architecture and micro service architecture

• Expertise in more than one high level language, experience with Node.JS is preferred

• Strong knowledge and hands-on experience using 2 or more software development methodologies (e.g. Scrum, TDD, XP, DDD)

• Deep understanding of RDBMS such as PostgreSQL (schema design, optimization)

• Expertise with Git, CI/CD pipelines and test automation

• Strong knowledge and hands on experience with containerization and AWS services

• Experience with software development security, monitoring and SRE (health checks, dashboard, metrics, etc.)

• Excellent problem-solving and communication skills with both technical and non-technical audiences

• Proficiency in Vietnamese would be advantageous, to communicate with engineering team in Vietnam