Creating reports that monitor progress on projects and measure performance against goals
Communicating with customers to provide information about products or services, answer questions about orders, or resolve problems with billing or shipping
Managing a team of employees by providing guidance and feedback on work performance
Answering phones and responding to emails from customers or other departments
Managing employee performance, including hiring, termination, and performance evaluations
Planning and coordinating events such as corporate meetings, conferences, seminars, and workshops
Managing inventory levels and ordering supplies to ensure adequate supply levels at all times
Coordinating with departments such as accounting, human resources, and IT to ensure that all operational needs are met
Developing strategic plans for the company by analyzing market conditions and identifying potential opportunities for growth