Total 3 regional recruitment lead job vacancies in d03 queenstown tiong bahru

Responsibilities:

• Primary point of contact for a portfolio of global institutional/VIP clients.
• Developing trust relationships and locate growth opportunities for cross selling.
• Expanding the relationships with existing customers by sustained communication, understanding of their needs.
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
• Leading the client manager team, coaching junior employees

Requirements:

• At least 5 years working experience in prestigious private banks/ family office with strong product knowledge.
• At least 3 years working experience as the team leader
• Industry experience in Fintech is a must.
• Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.
• Strong communication skills, ability to be flexible in a variety of situations.
• Ability to work under pressure.
• Passionate about Fintech. Industry experience is highly preferred.
• Proficiency in English is a must to facilitate communication with a wide portfolio of clients.

Responsibilities:

• Lead and manage a team of ~10 remote workers distributed around the world. Create and own quarterly team and individual KPIs and OKRs
• Oversee and improve the content strategy for all global social media channels, including Twitter, TikTok, Instagram, Facebook and LinkedIn, and the growth strategy for global Telegram and Discord community channels
• Manage agency and partner relationships. Propose and execute plans to onboard additional partners and creators to level up the company's social presence
• Plan and manage bi-annual budgets for the social and community teams
• Contribute to the strategy and execution of integrated marketing campaigns and product launches, and design and execute large community activation campaigns
• Create and manage always on content strategies for our priority global partnerships such as CR7
• Consult on marketing strategy and social optimization opportunities for various marketing and business initiatives such as global events, KOL engagements, new product lines and communication plans
• Work closely with the PR and communications team to sync content schedules, align on messaging and ensure social content is complementing our comms strategies
• Be responsible for leadership social media strategy and output, and contribute towards our executive visibility approach, including for the CEO, CMO and other executives
• In close coordination with Global Communications, lead or play a key role in crisis, issue and disaster management and communication, including fast, measured and informed response, sentiment monitoring and reporting, and consulting on further action
• Oversee the management of the Binance Angels, our ~500 person volunteer program, to maintain and boost Angel satisfaction and engagement through benefits, events, trainings, team buildings and other proactive initiatives
• Manage and improve the company's social media and community data and attribution pipeline and tool stack. Report on performance on a weekly, monthly and quarterly basis
• Collaborate with regional marketing leads to guide and improve regional social, community and Angel presence
• Create and maintain processes, trainings and playbooks to ensure the smooth operation and growth of the social and community team

Requirements:

• Native or fluent English language is a must
• 10+ years of digital marketing experience in social media, community, content or brand marketing related roles, with 5+ years of successfully managing medium-sized marketing teams
• Experience working on large integrated marketing campaigns, and working with external agencies, partners and talent
• Demonstrable success with growing social media accounts and executing campaigns
• Deep understanding of the digital assets market. Up to date with trends and sentiment. Expert on the company's product suite
• Strong knowledge of content creation and social media channels, with Twitter and TikTok as a top priority
• Proven good judgment in high pressure situations; an ability to remain calm and logical
• Excellent communication, writing and copywriting skills
• Strong sense of ownership and responsibility. Resistant to stress. Self motivated and results oriented
• Remote and start-up experience is a plus

Responsibilities

• Hands on build and lead the team to create detailed, comprehensive and self write well-structured test plans and test cases from scratch
• Estimate, prioritize, plan and coordinate testing activities
• Proactively identify, record, document thoroughly and track all bugs
• Design and develop the team’s Automation Testing capability using internal Automation framework and system
• Design and develop thorough Regression Testing capability
• Develop from scratch and apply testing processes for new and existing products
• Liaise with internal teams (e.g. Engineers, Developers and Product Managers) to identify system requirements
• Manage the release process with Automation tools
• Track Quality Assurance metrics, i.e. defect densities and open defect counts

Requirements

• At least 7 years experience with strong hands-on capability, with at least 1 year of people management skill, preferably in the Payment/Pay/Wallet background
• Strong knowledge of Software QA Automation methodologies, Backend Testing, Auto frameworks and design processes
• Strong hands-on with CICD (Release process Agile knowledge)
• Must Have: Hands on solid coding / writing script capability in either Java/Python/Javascript
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process

Working here

• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless

• Tackle fast-paced, challenging and unique projects

• Work in a truly global organization, with international teams and a flat organizational structure

• Competitive salary and benefits

• Flexible working hours, remote-first, and casual work attire