Total 6 job vacancies by Byd (singapore) Pte. Ltd.

Job Responsibilities:

1. Develop and release warranty claims policies for service providers.
2. Review and settle service provider claims.
3. Provide training and support for service providers on claims processes.
4. Inspect and supervise the disposal of service provider claim parts.

Recruitment Requirements:

1. Minimum Bachelor in any field.
2. At least 3 years of warranty admin experience in automotive industry.
3. Strong communication skills, preferred proficiency in English and Mandarin to liaise with HQ colleague.

1. The role of Coordination Engineer shall encompass collaboration and chair meeting with all stakeholders
2. T serve as the primary point of contact for HQ, clients, vendors, and project teams.
3. To facilitate regular communication and meetings to keep all stakeholders informed of project progress.
4. To Identify and address any issues or obstacles that may impact project timelines or deliverables.
5. To assist in collaborate with relevant teams to resolve technical or logistical challenges, if possible.
6. To foster collaboration among HQ, stakeholders, PTO, LTA, and subcontractors.

Qualifications & Work Experience

• Bachelor’s degree in project management/ Electronic & Electrical, with 5 years of relevant experience, or Diploma in Mechanical, Electronic, Electrical Engineering with 10 years related field of experience.
• Excellent organizational and multitasking skills, with track record of managing project.
• Strong interpersonal and communication skills, capable of collaborating effectively with all various stakeholders.
• Ability to work under pressure and meet tight deadlines while maintaining high standards of quality.
• Problem-solving and decision-making.
• Risk assessment and mitigation.
• Attention to detail and quality assurance.
• Customer relationship management.

Job description

1. Attend to day-to-day IT and administrative operational issues (such as troubleshooting of PC/laptop, network, printers, and application related).
2. Manage and maintain office and workshop leasing contract and IT appliances.
3. Consolidates, communicates and ensures resolutions of all operational & IT issue.
4. Provide support and assist in SAP, Warehouse Management System.
5. Perform any IT related duties assigned.
6. Maintain and manage condo and office utilities and electric appliances.
7. Any other ad-hoc admin duty assigned.

Requirement

• GCE ‘O’ / Diploma/ Degree in Business studies, IT or related courses.
• Minimum 2-3 years of relevant working experience.
• Capable of managing multiple tasks in a fast-paced environment.
• Knowledgeable in Fortinet Firewall, VPN, WMD, SAP, IT related.
• Independent and proactive with good problem solving skills.
• Proficient in English and Chinese (to liaise with HQ, China colleague).

Job Responsibilities:

1. Oversee the control of after-sales service agreements with service providers.
2. Localize and manage service providers' business policies such as network permission, marketing activity, parts and accessories assessment policies, set and control pricing policies.
3. Implement and assess policies related to after-sales customer complaint handling.
4. Handle complaints and follow up with external platforms.
5. Coordinate customer complaint information.
6. Handle translation and printing of after-sales related materials.

Recruitment Requirements:

1. Minimum bachelor's in automotive related or project management fields.
2. Experience in automotive after-sales, including customer complaints and business-related tasks.
3. Strong execution ability, service awareness, and communication skills.
4. Proficiency in MS Office and other office software.

Job Responsibilities:

1. Manage service provider performance assessments.
2. Oversee service quality management.
3. Conduct research on business policies and information.
4. Implement and manage business policies and marketing activities.
5. Manage after-sales channels, including ensuring the implementation and updating of store standards.
6. Develop and manage third-party service providers.
7. Facilitate the signing of after-sales service agreements with service providers.
8. Develop and manage the collection and recycling of used batteries.

Requirements:

• Minimum Bachelor’s degree preferably in marketing or project management.
• At least 2 years of experience in after-sales operations management or related work at an OEM or automotive importer.
• Strong service awareness and communication/coordinating skills.

Job Responsibilities:

1. Produce and manage technical documents, including writing technical cases, monthly technical reports, updating PDI technical files, and managing inventory vehicle technical documents.
2. Manage market technical operations, including managing and improving service provider technical managers, internal training management, regular assessment management, technical capability evaluation and improvement, market survey analysis, localization promotion, and the implementation of company technical management regulations.
3. Provide claims support, including promoting technical determination of fault responsibility and pre-review of claim forms.
4. Follow up on technical projects, including managing and supporting technical projects and promoting market-oriented projects.
5. Manage quality, including collecting and organizing market issues and following up on difficult problems with relevant departments at headquarters.

Recruitment Requirements:

• Minimum Degree in relevant field such as Electrical Engineer..
• At least 3 years of experience in vehicle maintenance or and after-sales technical management.
• Strong interpersonal communication and coordination skills.
• Preferable with class 3 driving licece.
• Proficiency in English or Chinese in order to liaise with HQ colleague from China.