Total 2 service centre manager job vacancies in D13 Macpherson, Braddell

YOUR ROLE

• Responsible for achieving country growth targets of Ground Product in line with the Ground regional & global strategy.
• Support country product and to provide Ground expertise on major opportunities to ensure that customer requirements are fully understood and integrated within solutions.
• Support network sales to launch or extend Ground business in the country.
• Collaborate with Ground country product team to develop capabilities and facilitate CEVA product synergies and upsell.

WHAT ARE YOU GOING TO DO?

• Use consultative sales process based upon “needs satisfaction selling” to sell CEVA’s Ground and Rail services to assigned / targeted accounts, to exceed budget.
• Schedule and conduct the number of sales calls per week as mandated. These sales calls are to be focused on target accounts, new business and retention of existing accounts and cold calling where appropriate.
• Maintain and manage several target accounts with opportunity for revenue all levels as approved/directed by Management in consultation with Ground BD Leadership. Visits to these target accounts should be made a minimum of once a month, with contact made via telephone, email or other means throughout the month.
• Input sales activity information into CRM. This information is to be completed as directed by Ground BD Leadership in coordination with Ground Product Leadership.
• Work with customer and operations staff to develop standard operating procedures and detailed customer profiles for each new and existing account.
• Assist customers in their inquiry concerning status of shipments with appropriate departments or overseas offices / agents.
• Prepare quotations as requested by customers and deliver them on specified date as requested for their review and analysis
• Participate in biddings, fairs, exhibits and other functions which may serve as excellent business opportunities for the company
• Assist in resolving customer complaints and collection of overdue accounts
• Be the Voice of Customer to the operations and escalate critical resolution items that represent a risk to the business within Ground product.
• Conduct regular presentations of Ground business to customers for prospection and/or market and business update.
• Perform other tasks that may be assigned from time to time.

WHAT ARE WE LOOKING FOR?

• Degree in business / logistics or equivalent.
• Fluent in English (written and verbal)
• 2 - 5 years of Logistics Account Management role preferred.
• Experience of working across the ground and other products in the country.
• Work with customer regularly and provide solutions to them.
• Account management and handling.
• In-depth knowledge of local and international logistics industry.
• Process driven and always seeking for continuous improvement.
• Mature judgement and decision-making.
• Strong interpersonal and communication skills
• Ability to influence and develop relationships at local level in customer organizations.
• Ability to develop highly collaborative and productive relationships internally.
• Strong and entrepreneurial spirit in Ground & Rail freight.
• Deep expertise in developing integrated supply chain & logistics solutions relevant in Ground & domestic interisland services.
• Strong supplier contact and relationship.

YOUR ROLE

The role will be responsible for SEA procurement function

WHAT ARE YOU GOING TO DO?

• Manage and monitor overall of purchasing function and activities in SEA, taking on the strategic as well as operational initiatives for sourcing and procurement. Manage a team of 9 buyers across South East Asia countries.
• Manage the Strategic Sourcing of all general category goods and services (excluding Transport) and maximize the delivery of savings through transformational procurement/sourcing programs. This is a high profile role interacting up to a senior level within the CEVA organization and is responsible for defining, implementing, and delivering Procurement sourcing activity across South East Asia.
• Improve current purchasing system and workflow to comply with procurement rules and regulations
• Lead and manage cost enhancing procurement activities on clusters / local purchased commodities and services
• Implement Global Procurement Strategy and Contracts – in close collaboration with APAC Regional and Global Procurement
• Develop solid communication channels with the operations to understand their needs and challenges and to demonstrate the added value Procurement can bring in their day-2-day activity
• Work closely with Finance to streamline the Procure-to-Pay process, elaborating detailed reporting (using spend analysis tools) on the cluster spend as well the cluster vendor landscape. This close work with Finance should lead to reduce / avoid Maverick Buying as well as increase the adoption of CEVA PO module system
• Drive productivity to improve the company’s profitability, report all procurement savings (external spend related) achieved at cluster level into online saving tracking system.
• Work closely with category team to drive synergy across legal entities and countries.

WHAT ARE WE LOOKING FOR?

Education & Qualifications

• University Degree or equivalent qualification

Experience

• At least 8 years of working experience preferably at top-tier consultancy or in the procurement / finance department
• People management experience

Specialist Knowledge & Skills

• Excellent Numerical and analytical skills
• Excellent Excel and PowerPoint skills

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.