IT Specialist, Helpdesk (End-user Support)
7 hours ago
Industry: Technology Integrator Industry
Location: East area
Schedule: 5-day work week
Skills: IT Support Services, IT Generalist
Our client is on..
Industry: Technology Integrator Industry
Location: East area
Schedule: 5-day work week
Skills: IT Support Services, IT Generalist
Our client is one of the leaders in Communications and Technology with presence in Cyber Security, Infrastructure, Network and Systems Security catering to various Industry sectors across the region.
Job Description:
- Configure physical network devices during capacity buildouts
- Set up automated monitoring of physical network devices
- Set up automated alerting based on monitoring for physical network devices
- Write automation scripts to safely update the configuration of physical network devices
- Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
- Update the firmware (operating system) of physical network devices
- Maintain the logical access security for physical network devices
- Responds to live site incidents involving physical network devices
- Provide evidence to auditors on the logical security of physical network devices
Skill sets:
- Preferably 3 years or more of Networking Engineering experience
- Experience troubleshooting across a variety of networking platforms including
- Experience in creating user's account and mailboxes on AD and Exchange.
- Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
- Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
- Good knowledge in diagnostic of hardware issues on PCs and notebooks.
- Highly effective written and oral communication skills.
We will consider all candidates but will prioritize those who have closer requirements to client needs.
Thank you!!
Joseph Syho
Reg Number: R1108657
EA Licence No: 18C9079
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