Management Trainee in a listed F&B Group [5.5 days & 49.5hrs]
Full-time
Fresh/Entry Level
15 hours ago
Job Description
To ensure guest needs/expectations are met or exceeded by providing efficient and professional service
To lead by example, by dem..
Job Description
- To ensure guest needs/expectations are met or exceeded by providing efficient and professional service
- To lead by example, by demonstrating exemplary professionalism
- To resolve any potential service failure issues
- To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
- To perform duties in the best interests of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
- To maintain high standards in Customer Service through direct supervision
- To ensure that all SOPs are adhered to and carried out in detail
- To recommend improvements to the Manager or Management where appropriate
- To conduct roll calls after reading the Daily Log Book or after given instructions by his/her superior
- To attend to guests’ needs and complaints promptly and politely
- To ensure that the restaurant is adequately staffed during shift and to notify AM/M of any shortages
- To ensure that all requisitions for the week are duly delivered and stored in the appropriate store
- To attend meetings and briefings especially in the absence of his superior
- To participate in stock taking of store, linen and operating equipment as directed by his/her superior
- To effectively plan Weekly Roster according to Outlet Reservations
Job Requirements
- To effectively plan Weekly Roster according to Outlet Reservations
- Possess ability to speak and write simple English and Mandarin
- Possess excellent communication & interpersonal skills; able to build lasting relationships with guests
- Possess Basic competence in IT skills
- Possess good initiative and leadership skills
For interested applicants, please email your UPDATED CV to [email protected].
We regret that only shortlisted candidates will be notified.
Careerstar International Pte Ltd
EA License No: 03C3254
EA Personnel No: R23115696
EA Personnel Name: Chin Lee Wei
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