Customer Service Officer (Order Processing & Outbound Finished Goods)
9 months ago
C&B:
Basic Salary + Monthly Allowances
AWS
Annual Salary Increment
Annual External Training Budget with Paid Training Leave Given
Excel..
C&B:
- Basic Salary + Monthly Allowances
- AWS
- Annual Salary Increment
- Annual External Training Budget with Paid Training Leave Given
- Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
- Permanent position with Long Service Award
Responsibilities:
- Perform daily order processing from customers' requests (from quotation to processing orders)
- Handle outbound processing (Schedule, Liaise Internally, Prepare, Manage and Resolve with any matters with customers' finished goods)
- At any point of times, you will be only perform either Order processing or Outbound processing duties.
- Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
- Handle customers face to face regarding ordering or outbound matters.
- Beneficial to have basic accounting knowledge for processing of payment etc.
- Perform any administration duties assigned when required
- Responding to incoming email, phone, mobile platform enquiries
- Be responsible for all correspondences, filing, photocopying, recording, documentation
- Attending team meeting and sharing best practice with colleagues
- Prefer to have candidates with experiences working in Singapore
Requirements:
- Minimum GCE 'N'/'O' level with related working experiences
- Applicant with either similar job duties will have advantages
- Comfortable to work in different multicultural team
- Possess positive working attitude and willingness to learn
- Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
- Ability to maintain confidentiality
- Able to accept job flexibility and willingness to learn new duties
- Ability to start work with short notice preferred
- Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
- 5.5days work week with alternate Saturday
- Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)
For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.
(Only shortlisted candidates will be notified)
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