Centific Global Solutions is currently seeking a candidate with high-level attention to detail, project management across multiple stakeholders and time zones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a fast-paced environment is preferred with a plus in working in the Telco/Infrastructure field and managing external vendors and datacenters.
Job Responsibilities:
Logistics Coordination
- Manage Region Projects/Tickets and work with cross-functional teams and vendors to unblock issues.
- Understand the status of assigned region engineer's projects and update its' tickets regularly.
- Hosts weekly/bi-weekly Logistics Related meetings with stakeholders and take meeting notes to ensure projects are moving along and communicate any risks/blockers to stakeholders.
- Provide a tracker/dashboard that shows the progress of each project with pending task.
- Unify Ticketing tracking for all requests across different vendors and regions.
- Manage CDN site accuracy on our internal database and update changes accordingly.
- Lead new Initiative and Project Meetings for Process and Device Improvements
- Coordinate and manage external vendor troubleshooting calls and follow-up tasks.
Data Accuracy
- Inventory Database Improvement Strategy by creating plan for healthy number of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
- Raise Site and Vendor Remote Hands to perform site audits when needed.
- Update CDP/Internal documents when requested and perform ad-hoc tasks when required.
Vendor Support
- Initial POC for all Vendor Queries relating to shipment, access, and chats/communications.
- Create Colocation Inbound/Outbound Shipments and track Deliveries.
- Work with SCM/Planning to update and add equipments into CMDB- How to receive servers in Twinkle AMS
- Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities.
- Ensure ACL list is up to date.
- Submit Vendor Remote Hands Requests to support physical works on site.
- Perform regular audits for all site portals, inventory, and hours performed by vendors
- Schedule vendors for ERAD for Reverse logistics and oversee the activities.
- QBR for all vendors
Job Requirements
- Minimum bachelor’s degree required
- Minimum 2 years in Logistics Field working with internal and external stakeholders to move projects and/or shipments around.
- Experience in Telecommunications/CDN/Datacenter related environment is strongly preferred.
- Proactive, detail oriented and open to flexible working hours if needed.
- Embraces challenges and takes initiative in solving issues.
- Working knowledge on project tracking software or knowledge in using JIRA is strongly preferred. and/or related issue tracking software
- Required to have basic knowledge on IT with project management skillset.
About Centific
Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race. Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Lets talk.
Your Authentic Self at Centific
Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
