Senior / Customer Service Officer / Executive - Seafreight
Full-time
Senior Executive
1 month ago
Job Summary:
The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the..
Job Summary:
The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.
Job Responsibilities:
- Handle customer’s enquiries promptly
- Ensure compliance with customers’ Standard Operating Procedures
- Liaise with overseas agents on various requirements and rates
- Prepare shipping, LCL, FCL documentation
- Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
- Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
- Sea freight quotation for adhoc COD customers
- Arrange for the packing / labelling of Dangerous Goods
- Provide quotations upon application
- Responsible for closing of files every month
- Responsible for DG declaration from time to time
Job Requirements:
- Diploma / Degree preferred
- Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
- Possess excellent communication and interpersonal skills
We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.
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