Total 2 job vacancies by Changi Cove Pte. Ltd.

Reporting to the F&B Head of Department, or whoever he might delegate to, be part of the supervisory team responsible for the day-to-day activities in F&B to ensure smooth operations and customer satisfaction in alignment with established SOPs and values of the Hotel.

Responsibilities:

· Responsible for the daily operations of breakfast and The White Olive Café for the hotel
· Ensure the team provides satisfactory experience to guests when dining at The White Olive Café and/or any other F&B service venue at Changi Cove for both corporate and leisure guests
· Manage the Breakfast and Café Team (Full time, Part Time, Intern Contract), train to ensure they attain a high level of customer service is met and exceed guests’ expectations
· Review and evaluate team member's performance along

· Ensures The White Olive and any other F&B service venues’ cleanliness and compliance to standards

· Handle guests’ complaints and queries and ensure that issues are attended promptly and professionally

· Handle VIP guests at The White Olive or other F&B service venue at Changi Cove

· Be the key driver in monitoring the operations and sales of the Café

· Support Banquet Team when required including setting up, running of banquet and meeting spaces and events

· Support Banquet team in ensuring team provide and meets specific demands and needs of meeting and wedding guests.

· Assist in coordination with other departments to ensure smooth execution in F&B service, banquet and meeting operations

· Part of the team of F&B to review, improve and execute policies, SOPS and service standards

· Support the administrative and operational support required in the F&B department for the F&B department

· Any other additional duties assigned by Reporting Manager when necessary

Requirements:

• At least 2 years’ relevant experience in Hotel Industry
• Experience with cafe/restaurant/outlet operations
• Team player and able to work independently
• Kitchen is not Halal Certified. Staff required to serve alcohol and food from kitchen to banquet & cafe.
• Able to multitask and thrive in a fast paced environment
• Able to work shifts, weekends and public holidays

Responsibilities:
• Manage linen inventory
• Order and receive housekeeping deliveries
• Assist in replenishing and sending guest supplies
• Assist in general cleaning in assigned areas including cleaning and high dusting
• Maintain cleanliness and tidiness of work store, trolley and all equipment
• Perform any other duties that may be assigned by supervisors

Requirements
- No experience required
- At least PSLE certification
- Positive work attitude, team player and able to multitask
- Able to work weekends and public holiday