Total 8 job vacancies by Changi Travel Services Pte. Ltd.

Responsibilities:

• Enter customer orders accurately and efficiently into the company’s order management system
• Ensure all order details are correctly logged and updated, maintaining data integrity
• Assist in the order fulfillment process from start to finish
• Track the progress of orders and resolve any issues that may arise during the provisioning process
• Assist in the preparation of stock for orders
• Assist in organizing and managing inventory
• Ensure that stock levels are adequate to meet order demands
• Perform any other ad hoc tasks as requested

Requirements:

• Able to work well in an independent setting
• Able to use excel

Job Description:

• Responsible in developing corporate ticketing sales function
• Handle all aspects of travel agency operations including managing travel bookings/quotations and 24/7 after hours emergency hotline
• Provide expert knowledge to different clientele in areas of flight routings, accommodation requirements, visa requirements, car rental, and other related travel services

Job Requirements:

• Min. Diploma and preferably 2 years of travel-related industry
• Proactive and motivated team player with good interpersonal skill
• Self-driven and independent with a strong sense of commitment and urgency to meet deadline
• Candidate must be able to work on selected shifts including weekends and evenings

Key Job Responsibilities

• Possess of costing, budgeting & cost control
• Able to prepare & finalize financial & data reports
• Sets & proactively communicate with the team to ensure on KPIs, margin & revenue on sales
• Suggests and recommends improvements for the business
• Computer literate (strong in Excel, MS Word, Databases, Doric system)
• Handling order fulfilment and processing orders
• Maintain inventory of routers & set up
• Ensure router stocks must be tallied with the reservation number
• Quick thinking to resolve customers queries, able to identify problems and provide a solution to recover customer satisfaction
• Able to run shift when needed for the operations department
• Administration and operations reporting
• Other ad hoc duties as required

Minimum Job Requirements

• Strong verbal communication skills
• Experience working in supervisory roles will be an added advantage
• Meticulous, organized and motivated team player
• Must be able to work retail hours (i.e shift work, public holidays and weekends)
• Comfortable in fast paced environment

Job Description

• Responsible in developing corporate ticketing sales function
• Handle all aspects of travel agency operations including managing travel bookings/quotations and 24/7 after hours emergency hotline
• Provide expert knowledge to different clientele in areas of flight routings, accommodation requirements, visa requirements, car rental, and other related travel services

Job Requirement

• Diploma and preferably 2 years of operations experience in the airport
• Proactive and motivated team player with good interpersonal skill
• Self-driven and independent with a strong sense of commitment and urgency to meet deadlines
• Candidate must be able to work rotating shift, including weekends and evenings

Job Description

• Manage project timelines and go-to-market schedules.
• Ensure adherence to planned schedules for effective project execution.
• Demonstrate proficiency in Excel for data analysis and reporting purposes.
• Strictly adhere to all operational and sales procedures.
• Generate and maintain relevant reports as per operational requirements.
• Provide insights and analysis through comprehensive reports.

Job Requirements

• Diploma and above; Fresh Graduates are welcome to apply!
• Prior experience in Customer Service or Telco industry will be a bonus.
• Ability to converse fluently in English and Chinese.
• Must possess a customer-focused mindset.
• Meticulous, organized, and motivated team player.
• Comfortable working in a fast-paced environment.
• Willingness to work on Public Holidays and Weekends.
• Ability to work within the Airport vicinity.

We regret to inform that only shortlisted applicants will be notified.

Job Description

• Sourcing and launching of new products.
• Manage project plan by reviewing specifications, plan, provide recommendations and schedule changes.
• Conduct study on pricing and promotion mechanics.
• Develop and implement strategies to execute the business plan to achieve desired results.
• To update our travel solutions in our systems.
• To provide operational support to our regional teams in Southeast Asia.
• To resolve operational issues with vendors and internal stakeholders.
• Support the customer service operations team on customer enquiries.

Job Requirements

• Diploma Holder
• Able to converse in Mandarin
• Proficient in MS office applications
• Dependable and a good time player
• Ability to communicate effectively, resolve customer complaints

Key Job Responsibilities

• Providing one-stop service to passengers, including baggage wrapping and helping with travel documents
• Promoting and selling of products such as SIM cards, Transport cards, WiFi routers and Attraction vouchers
• Ensure accurate stock inventory and arrange for replenishment as and when required
• To engage in booking/reservation on transport
• Ensure accurate stock inventory and arrange for replenishment as and when required.
• To engage in Meet and Greet services, if required.

Minimum Job Requirements

• Working location: Changi Airport (Changi Recommends counters)
• Working hours: Rotating shifts (9 to 12 hours shifts including breaks, example: 7am to 7pm / 10pm to 8am / etc)
• Working days per week: Average 4 to 5 days (including weekends & Public Holidays)
• Min. N level or equivalent with relevant experience in Retail industry
• Good interpersonal and communication skill
• Customer-oriented and self-driven

Attractive commission (on selected products)

As an IT Executive, you will report to the IT Support Team Lead & provide IT support in day-to-day operations including:

Technical Support:

• Provide first-level support to end-users via various channels (e.g., phone, email, in-person)
• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices
• Assist users with software installation, configuration, and troubleshooting

User Account Management:

• Create, modify, and deactivate user accounts in accordance with company policies and procedures
• Manage access permissions and security settings for various applications and systems

Hardware and Software Maintenance:

• Conduct routine maintenance and updates for hardware and software systems (e.g., MS365, Firewall, etc.)
• Custodian of work laptops and accessories including the provision of specification, procurement, and upgrading/replacement services
• Monitor and manage inventory of IT equipment

Network Support:

• Troubleshoot network connectivity issues for end-users
• Assist in the configuration and setup of network devices (e.g., routers, switches, access points)

Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation for IT systems, procedures, and configurations
• Provide training and guidance to end-users on basic IT tasks

Security and Compliance:

• Ensure compliance with company IT policies and security standards
• Monitor and report any potential security breaches or vulnerabilities

Collaboration and Communication:

• Work closely with other IT team members to resolve complex issues and implement new solutions
• Communicate effectively with end-users, providing clear instructions and updates

Problem Resolution and Escalation:

• Identify and escalate critical issues to higher-level support or management as needed
• Collaborate with external vendors or specialists when required

Stay Informed:

• Stay up-to-date with industry trends, best practices, and emerging technologies
• Participate in relevant training and professional development activities