CDAC centres are strategically located island-wide to better serve students, workers and families. We aim to provide its services and programmes to the community near to their homes.
Reporting to the team supervisor, the job scope is as follows:
• Opening and closing of centre
(12.30 pm to 9.30 pm on weekdays and 10 am to 5 pm on weekends)
• Managing the front counter and centre’s hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Covering duties when necessary
Work Schedule
This position is for a 28-hour work week, including weekends, at CDAC@ Bukit Panjang
CDAC@ Bukit Panjang
Blk 270 Bangkit Road #01-22 Singapore 670270
Day Working Hours:
Mon: 12.15pm to 9.30pm
Wed: 12.15pm to 5.00pm
Thur: 12.15pm to 9.30pm
Sat: 9.45am to 5.00pm
Technical Skills:
1. Proficient in serving English and Mandarin-speaking clients.
2. Competent in Microsoft Office and email applications.
Core Competencies:
1. Service-oriented mindset.
2. Strong team player.
3. Passion for working in the social service sector.
Preferred Attributes:
1. Pleasant personality.
2. Prior experience in customer service.
3. Ability to multi-task effectively.
