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Available Locations: Singapore
The Chief of Staff on the APAC revenue team serves as a key partner to the Geo Vice President, APAC in determining and managing priorities, driving operational cadence, strategic project management initiatives, and internal/external communications. The ideal candidate must be passionate about high-quality, repeatable processes that produce short, mid, and long-term results. The role requires an individual with excellent analytical, critical reasoning, interpersonal communication, and influencing skills.
Primary Responsibilities:
Quarterly Business Reviews (QBRs):
- Organize and lead QBRs, ensuring comprehensive preparation, execution, and follow-up.
- Collaborate with sales leadership to define key metrics and outcomes for QBRs.
- Ensure alignment across teams and drive actionable insights from QBRs.
All Hands Meetings:
- Plan and execute All Hands meetings, ensuring clear and consistent communication of priorities, achievements, and key initiatives.
- Facilitate engagement and interaction during these meetings to foster a cohesive team environment.
External Facing Communications:
- Manage and streamline external communications, including interactions with key stakeholders, customers, and partners.
- Develop and maintain communication strategies to enhance the company's external presence and reputation.
Project Management:
- Lead strategic project management initiatives across the organization.
- Ensure projects are delivered on time, within scope, and within budget.
- Coordinate cross-functional teams to achieve project objectives.
Sales Leadership Team Collaboration:
- Partner with global revenue leaders to ensure an accurate pulse on priorities on a weekly cadence.
- Drive the agenda for Functional Leads and meet with global leaders (and ideally teams) regularly.
- Participate and contribute actively in quarterly and annual reviews.
- Share best practices across sales teams and communicate critical information from global teams to cross-functional partners.
Cross-Functional Collaboration:
- Maintain regular communication with stakeholders in product, marketing, compliance, and legal teams.
- Partner with cross-functional stakeholders to prioritize global needs.
Effective Triage of Escalations:
- Conduct quick root-cause analyses and facilitate fast information sharing for time-sensitive escalations.
- Drive cross-functional conversations to resolve complex issues and ensure fast turnaround for specific prospects and customer needs.
Catch-All Responsibilities:
- Be open to taking on various initiatives that are important at any given time.
- Examples may include launches of new offices, ensuring new leaders ramp successfully, and providing additional coverage for teams with capacity gaps.
Preferred Qualifications
- 10+ years of general management experience; minimum five years of experience in Chief of Staff, Corporate Strategy, Sales, Consulting, Strategic Planning or Business Operations.
- Proven ability to navigate across organizations.
- Experience working in a high-growth organization.
- Excellent verbal and written communications skills
- Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels
- Detail-oriented with a passion for continuous improvement
- Enjoys working in fast-paced; sometimes ambiguous environment
- Effective judgment, discretion, and resilience under pressure
