KEY RESPONSIBILITIES:
· Support the event sales team
· Prepare proposals, contract, and event orders under the guidance of the sales team
· Help manage client communication including answering inquiries and following up on leads
· Coordinate with the marketing, operations, finance team regarding sales initiatives, exhibitor fulfillment and payment
· Assist in maintaining accurate records of sales activities and client interactions in CRM system and other event platforms
· Provide administrative support, such as data entry, report generation, documentation and file organization
· Participate in post-event evaluations and gather client feedback
JOB DETAILS:
Sales Support:
- Extract and distribute sales enquiries from HubSpot to all sales staffs consistently and on time
- Build up the Sales Pipeline on Salesforce based on the data collected from HubSpot
- Tracked sales leads and ensure Sales Team to update the weightage percentage promptly
- Processed sales order, including preparing and sending the contracts to Exhibitors
- Manage, track and update the “live” floor plan, marking booths as on hold or reserved, adding, merging,
moving… booths/spaces
- Monitored the contracts status and keep Exhibitors and the sales team informed of any delays or issues.
- Coordinate with Finance team to ensure timely billing
- Collect and upload Exhibitor information (displayed name, logo, company description, exhibitor profile) on Online Exhibitor Manual
Coordinating:
- Serve as the primary point of contact between the sales team and other departments (eg: marketing, finance, sales team)
- Help organize and coordinate during the event
Customer Service:
- Maintain and update MYS & Salesforce system with customer information, contract status and pipeline data
- Address customer inquiries, provide the event information, and resolve issues as needed
- Follow up with customer on pending payments and pending returned contracts
Report:
- Provide weekly updated Sales Report to Management
- Maintain and monitor the sales revenues report
Keep track of Exhibitors’ sponsorship tier level, number of badges and tickets
QUALIFICATIONS
· Strong interest in event sales, or event management
· Enthusiastic and willing to learn
· Excellent communication and interpersonal skills
· Detail-oriented and able to handle multiple tasks in a fast-paced environment
· Proficiency in Microsoft Office (Word, Excel, Powerpoint)
· Ability to work independently and as part of a team
· Only Singaporean/ PR need apply
