Total 38 job vacancies by Como Pte. Ltd.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Join us and be part of brands like Comme des Garcons, Jacquemus, Self-Portrait, Thom Browne, AMI Paris, Alexander Wang and more!

Job Responsibilities:

Customer Service:

• Greet and engage with customers warmly, creating a welcoming atmosphere
• Assist customers in finding suitable products based on their needs and preferences
• Provide personalized styling advice and recommendations
• Handle customer inquiries and resolve issues promptly and professionally

Fashion Advisory (Sales)

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Product Knowledge

• Maintain up-to-date knowledge of products, including features, benefits, and trends
• Educate customers on product care, fitting, and styling options
• Stay informed about new arrivals, promotions, and store events

Customer Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business
• Maintain client records and follow up with personalized communications
• Notify customers about new products, events, and promotions

Requirements

• No experience welcomed.
• Proven experience in luxury fashion retail or a related field is a plus.
• Strong passion for luxury fashion and a keen sense of style.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fashion trends and luxury brands.

JOB DESCRIPTION

- Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
- Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
- Collaborate with the management team to set pricing strategies and achieve financial objectives.
- Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
- Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
- Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
- Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
- Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
- Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
- Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
- Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
- Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
- Set performance standards, provide regular feedback, and conduct performance evaluations.
- Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
- Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
- Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
- Assist customers in selecting beverages, providing recommendations, and offering personalized service.
- Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
- Continuously strive to exceed customer expectations and enhance the overall guest experience.
- Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
- Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
- Monitor and enforce age restrictions and legal drinking age requirements.
- Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.

Qualifications:

• Proven experience as a Head Bartender or Assistant Bar Manager or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

JOB DESCRIPTION

• Assists the Bar Manager in the daily operations and assigned responsibilities.
• Excellent knowledge in preparation and serving of Cocktails, spirits or non-alcoholic beverages.
• Interact with customers, take orders and serve food & beverages
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails as per recipes.
• Check customers’ identification and confirm it meets legal drinking age.
• Take customer orders and convey them to other employees for preparation.
• Arrange food to be served at bar counter when necessary.
• Ability to keep bar organised, restock and replenish bar inventory and supplies.
• Stay guest focused and nurture an excellent guest experience.
• To ensure that operational standards are met in regards to sanitation codes and laws, beverage storage, and loss prevention.
• To maintain consistency by preparing policies and standard operating procedures.

Detailed Duties:

• Create and update the wine list in coordination with Head Sommelier & Restaurant Ops Manager
• Recommend food and wine pairings
• Advise guests on wines based on their personal tastes and food choices
• Inform guests about different varieties of wines and prices
• Ensure wines are served at the right temperature and with the proper glassware
• Manage wine storage and ensure it is fully-stocked
• Manage inventory
• Train wait staff on available wines
• Negotiate purchase prices with vendors
• Organize wine tasting days or “wine of the month” events as and when needed.
• Keep up to date with trends and new releases
• Comply with all health and safety regulations

Requirements:

• Fluent in spoken and written English.
• WSTE level 2 is desirable. A combination of practical experience and education will be considered
• 2 years restaurant experience is preferable.
• Outstanding Customer Service, focused and oriented
• Full time flexible hours are required (able to work days, nights, weekends, holidays)
• Strong communication skills with the ability to promote sales and resolve conflict
• Able to work at a rapid pace while maintaining attention to detail; ability to multi-task

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Created by founder-owner Christina Ong and headquartered in Singapore, the COMO Group represents an integrated approach to living well, grounded in a celebration of creativity, respect for authenticity, and committed service. The Group’s businesses can be found in 15 countries and extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and gourmet foods (SuperNature, Culina), dining (Candlenut, Cedric Grolet Singapore, COMO Cuisine, COTE Singapore, Glow, Ippoh Tempura Bar by Ippoh Ginza, The Dempsey Cookhouse and Bar, Pangium, Torno Subito), and philanthropy (COMO Foundation). In Singapore, the Group’s integrated approach to the luxury lifestyle is found in two destinations: COMO Dempsey and COMO Orchard

JOB SUMMARY

Responsible to lead and manage the Corporate HR function within COMO Group Office, and providing leadership at Group level and business partnering to Business Units. Ensures effective delivery of HR operational requirements for the Group Office and Business Unit HR teams to support business objectives.

JOB RESPONSIBILITIES

General HR

• Provide functional expertise on effective HR policies across the COMO Group and to ensure alignment of HR practices. Ensure COMO Group and Business Unit (BU) HR Policies and Practices complies with current country specific employment regulations, policies and data protection laws.
• Provide functional expertise to ensure COMO Group Office organisational structure is effective to support existing Business Units (BUs), the Group Office and future needs. This includes Group Office HR budget planning commensurate to business size.
• To work with Business Units to evolve organizational Structure and HR Budget in line with business needs and goals.
• To identify and develop long term succession planning across various senior leadership roles within COMO Group.
• Provide professional leadership, support and development to Group Office HR team members to increase knowledge, share best practice and to ensure that relevant professional standards are met.
• Provide leadership guidance and functional support to BU HR team leaders (either as a direct or matrix reporting) to ensure execution of corporate HR initiatives / projects including consolidation of HR reports.
• Collaborate with the Corporate Marketing team to strengthen Employer Branding and Employee engagement, to establish COMO Group as an Employer of Choice.
• Manage employee grievances for Group Office, cross-BU and senior levels in accordance with prevailing Company policies and ensure effective resolution.
• Undertake and participate in key HR projects as required as part of COMO Group business development and/or new initiatives to enhance branding, revenue and/or business efficiency.

HR Information Systems

• Ensuring that HR information systems are accurate, efficient and fit-for-purpose to business needs.
• Drive the HR technology roadmap, driving alignment across COMO Group. This includes continuous review of existing technology stack to improve HR service delivery and enhanced employee experience.

Learning & Development

• Develop, implement and evaluate Senior Management Development programmes
• Senior management onboarding and integration into COMO community
• Drive performance management as a priority across the Group and BUs,
• Assess and develop organisational capabilities to achieve short and medium term business goals.

Talent Acquisition

• Develop and implement Talent Acquisition roadmap to meet business needs, including effective recruitment platforms, sourcing methods and optimised processes for successful candidate selection.

Compensation & Benefits

• Ensure that COMO Group offers compensation and benefits that are competitive and attractive.
• Develop and implement schemes to reward performance

Job Summary

You are responsible for developing and delivering mid- to long-term business strategy that aligns with COMO Shambhala principles. You will lead, develop and innovate to ensure COMO Shambhala as a global brand achieve revenue target and profitability across all wellness & spa centers. This role will require you to understand the marketing changes and capable of navigating the business through these changes to remain current. You will build and lead a high performaing organization that fosters COMO Group culture and values.

Who will be successful in this role

A visionary leader who shares the COMO Group values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace. Capable of developing long-term strategy understanding the industry trends globally and locally. You will have strong strategic thinking and drive for results having the agility to be hands-on to implement and execute where needed. High competency in stakeholder management and communication will be required for this role to effectively perform which engages with wide range of Functions and Departments.

Job Responsibilities

· Drive COMO Shambhala business across all wellness & spa centers globally ensuring consistency in brand principles, values and customer experience.

· Develop and implement mid- to long-term business strategy that delivers aligned business goals

· Responsible for accurate and profitable P&L.

· Assess effectiveness of current wellness and spa products and services and innovate new business opportunties.

· Identify new business opportunities to capitalise and branding

· Assess and explore new business development opportunites to realise COMO Shambhala brand vision.

· Ensure all aspects of the business is in compliance with all policies, procedures, regulations and standards.

· Ensure Brand vision and voice reaches our consumers and is delivered through their experiences.

· Seek and collaborate with other BUs to amplify customer experience.

· Responsible for coaching and developing teams to build high performing and effective organization

· Responsible for talent development and employee engagement level.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

We are seeking an enthusiastic and sophisticated luxury Client Advisor to join our team. In this role, you will be responsible for providing exceptional customer service and creating a luxury shopping experience for our customers. You will be expected to embody the Company values and contribute to the achievement of sales targets.

Responsibilities:

- Represent the luxury brand in a positive and professional manner

- Engage with customers and provide a personalized shopping experience

- Provide exceptional customer service to ensure customer satisfaction

- Develop and maintain strong customer relationships, including follow-up communication and personalized product recommendations

- Promote brand awareness and drive sales through clienteling and outreach

- Build and maintain relationships with clients to increase brand loyalty

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

Key Mandate:

We are looking for an excellent and established Social Media and Content Manager, who is meticulous, quick-footed and obsessed by accuracy. You must be used to working across multiple social media and marketing platforms as you will be responsible for the overall management of COMO Hotels & Resorts Social Media Corporate Accounts and Strategies, as well as supporting Content Marketing operations for global campaigns, website and marketing collaterals for COMO Hotels & Resorts.

Responsibilities:

Social Media

• Responsible for overall management of COMO Hotels and Resorts Instagram, LinkedIn, Youtube, Wechat and other Social and Content existing channels.
• Explore and grow COMO Hotels and Resorts Social Media footprint by developing new channels, in line with the broader Corporate Marketing Strategy.
• End-to-end management of COMO Hotels and Resorts Social accounts including content planning, storytelling and copywriting, image sourcing, video editing, community management, reporting
• Lead relevant agencies and external consultants in developing of creative content, design, copywriting to provide any deliverables required
• Act as the Social Media corporate champion, providing education and guidelines to corporate and hotel leadership teams, as well as regular best practices to hotel marketing teams to drive the overall group’s engagement on Social channels.

Content Management:

• Support overall content marketing operations, including content planning, curation, translations, management, and deployment across website, emails, online magazine, print advertising, sales letters, brochures, flyers.
• Assist in the updates of content including copy, images, videos and editorial content on comohotels.com content management system.
• Assist in photo and video shoot production, post-production process and update of website and marketing collaterals
• Conduct SEO keyword research and copywriting to ensure increased engagement in content and online traffic.
• Adhere to marketing strategies and objectives, meeting deadlines as set by the Corporate Marketing Team and other stakeholders.
• Make revisions, identify problems or inconsistencies, solve problems by reviewing with the Corporate Marketing Team.
• Understanding briefs, adhering to the objectives of the project, remaining on brand and grammatically correct.

Collaboration:

• Work collaboratively with the HQ Marketing Team to execute integral marketing campaigns.
• Collaborate, coordinate and fact check with key internal and external stakeholders to produce creative and non-creative content.
• Contribute and participate with creative and brand teams to develop multiple concepts and campaigns.

Job Requirements:

• Bachelor’s degree in Marketing, Communications, Journalism, Hospitality Management or equivalent.
• Minimum 5 years of experience in Social Media and/or Content Marketing.
• Portfolio of published content (optional, please provide).
• Experience in luxury, lifestyle, international travel or hotel industry.
• Fluency in English and Mandarin (oral and written) with excellent writing skills
• The ability to think strategically and translate ideas into creative content.
• An eye for detail and a desire for perfection.
• The ability to meet deadlines and work in a fast-paced environment.
• Strong organisational and time management skills.
• A flexible approach and willingness to adapt.
• Familiar with website content management systems and website analytics tools.
• Excellent project management skills and familiar with project management tools.
• Strong team player, positive upbeat energy and self-starter.

Tasks / Responsibilities

1) Accounts Payable / Receivable

• Processing of creditors invoices, management fees, Group purchases of goods and services and reimbursable expenses
• Ensure correctness of payment amount and record
• Raising of payments ensuring proper authorisations
• Processing of corporate credit card transactions – ensuring corporate purchasing policy is being followed by cardholders
• Reconciliation of vendor accounts/investigation of variances
• Follow up on outstanding invoices and payments
• Input AP/AR invoices and payments/receipt in Accounting system

2) Administrative Functions

• collating and filing paperwork
• Management of filing system

3) Other tasks where required

Qualifications:

• Student completed their Diploma or pursuing Degree in Accountancy
• Preferably with internship or previous experience in Finance or Accounting
• Proficient in Microsoft Office
• Good in analytical skills and has an eye for detail
• Enthusiasm and willingness to learn and expose to new and different challenges
• Possess good work attitude and highly self-motivated

Please note:

• Minimum Internship duration 3 months
• Depending on educational background, Interns will be paid a monthly internship allowance of S$100-S$1500
• Please state your earliest availability and commitment period.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation)

Job Summary

The Reporting and Data Coordinator Intern is responsible for generating and delivering accurate reports, able to learn and utilize SAP Business Intelligence tools to develop reports. Proficiency in Excel is essential for performing detailed data to create comprehensive reports.

Responsiblities:

• Generate weekly and monthly management reporting
• Develop and generate reports using SAP Business Intelligence tool
• Collaboration: Work closely with other departments to understand their data needs and generate information from Data warehouse

Job Requirement:

• Proficient in Excel
• Keen eye for detail
• Reliable and able to work independently and as part of a team
• Strong communication skills and the ability to collaborate effectively

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

Tasks/Responsibilities:

• Assist with engagement/wellness activities for Corporate Office team members
• Assist and support in People and Culture projects and events planning
• Update People and Culture collaterals (recruitment, onboarding, handbooks)
• Assist in LinkedIn recruitment and branding projects
• Assist in drafting content for Internal Newsletter
• Assist Learning and Development team in updating training materials for all operating hotels
• Research on Learning and Development trends and best practices in hospitality industry
• Coordinate with properties Learning & Development teams in new training initiatives and collecting data for analysis
• Assist in consolidating monthly report
• From time to time, you may be asked to undertake duties that are not included in this job description

Qualifications:

• Student pursuing Degree in Hospitality or Business Management
• Preferably with internship or previous experience in hotel operations
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good in analytical skills and has an eye for detail
• Enthusiasm and willingness to learn and expose to new and different challenges
• Possess good work attitude and highly self-motivated

Please note:

• Minimum Internship Duration: At least 3 month
• Depending on educational background, Interns will be paid a monthly internship allowance of S$100-S$1500
• Please state your earliest availability and commitment period

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

We are seeking an enthusiastic and sophisticated luxury Client Advisor to join our team. In this role, you will be responsible for providing exceptional customer service and creating a luxury shopping experience for our customers. You will be expected to embody the Company values and contribute to the achievement of sales targets.

Responsibilities:

- Represent the luxury brand in a positive and professional manner

- Engage with customers and provide a personalized shopping experience

- Provide exceptional customer service to ensure customer satisfaction

- Develop and maintain strong customer relationships, including follow-up communication and personalized product recommendations

- Promote brand awareness and drive sales through clienteling and outreach

- Build and maintain relationships with clients to increase brand loyalty

Responsibilities

• Develop safe, professional and comprehensive training programs for clients that is of high standard and integral to branding
• Lead and/or conduct private, group classes and workshops
• Design and administer appropriate programs to train and develop a pool of in-house instructors
• Assist the Operations Manager in the operations of the centre
• Achieve monthly centre target and upkeeping the service quality

Responsibilities

• Develop safe, professional and comprehensive Pilates training programs for clients that is of high standard and integral to branding
• Lead and/or conduct private, group Pilates classes and workshops
• Design and administer appropriate programs to train and develop a pool of in-house Pilates instructors
• Assist the Operations Manager in the operations of the centre
• Achieve monthly centre target and upkeeping the service quality

Requirements

• Certified by an internationally recognized Pilates education organization and is a qualified GYROTONIC® Trainer
• Passionate about improving/enriching the life of others through fitness.
• Good sense of customer service, patience, responsibility and integrity.
• Self-motivated and driven to achieve sales KPIs and service

Key Responsibilities:

• Prepare and serve a variety of coffee-based beverages, such as espresso, latte, cappuccino, etc., as well as other food and beverage items, including pastries and sandwiches.
• Ensure that all orders are prepared to the highest quality and presentation standards, while maintaining efficient and timely service. Maintain a clean and organized work area, including the coffee machine, espresso grinder, and other equipment.
• Provide excellent customer service, greeting customers in a friendly and welcoming manner, taking orders accurately, and ensuring customer satisfaction with their purchases.
• Operate the cash register, accept payments, and provide change to customers.
• Keep inventory of supplies and ingredients, and notify management when stock is low or expired.
• Follow company policies and procedures for food safety and sanitation, and maintain a clean and hygienic workspace.
• Perform other duties as assigned by the management team.

Requirements:

• High school diploma or equivalent.
• Previous experience as a barista or in a similar customer service role preferred.
• Knowledge of coffee brewing methods and techniques.
• Excellent customer service skills, with the ability to communicate clearly and effectively.
• Ability to work in a fast-paced, team-oriented environment.
• Flexibility to work weekends, early mornings, evenings, and holidays, as needed.
• Ability to stand for extended periods
• Knowledge of basic math skills and cash handling procedures.
• Ability to learn and follow food safety and sanitation procedures.

· Plans, prepares and cooks menu items as directed by the Sous / Head Chef.

· Assists in the development and planning of menus, including future food trends, new styles of service and concepts.

· Ensures that customers are given a prompt and efficient service with timely food preparation and delivery.

· Demonstrates and instructs cooks in food preparation and cooking skills.

· Compiles all food orders for the section, ensuring food quality and cost are in line the restaurant standards.

· Ensures stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards.

· Execute and maintain standard recipes, cooking techniques and presentation to assure consistency.

· Maintains a consistent understanding of food costing, sales mix and menu planning.

· Enforces controls to minimize food and supply waste and pilferage.

· Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.

· Responsible for stock taking of ingredients, utensils, supplies and equipment within the section of work.

· Ensures that food storage areas are maintained in accordance with the kitchen’s Hygiene, health and safety policies and procedures.

· To take responsibility for contributing towards own development and attend training sessions or courses when required.

· Support safe work habits and a safe working environment at all times.

JOB DESCRIPTION

• Work hand in hand with reservation staff & restaurant manager on table assignment and special requests.
• Greet guests in a friendly and warm manner.
• Have a good understanding of the menu and the workings of the restaurant.
• Possess extensive and correct menu knowledge.
• Be able to effectively control the host desk and communicate with customers regarding their reservation, wait times / walk in customers, etc.
• Be able to follow and monitor out times and communicate all information to the Maître D’.
• Offer appropriate seating arrangements
• Ensure the quantity of menus is sufficient to cater to the number of guests.
• Set up dining rooms and make reservation arrangements.
• Maintain clean and organised tables and work area.
• Assist take away service when necessary.
• Manage event related work including setting up tables.

JOB REQUIREMENT

• Fluent in spoken and written English. Proficiency in another language will be a plus
• Basic certification in hotel & restaurant service is desirable.
• Highly skilled in greeting guests, escorting them to tables, and providing them with menu and daily specials.
• Demonstrated ability to anticipate and address guests’ service needs.
• Substantial knowledge of the menus of bars, restaurant.
• Well-versed in answering telephones in a suitable manner
• Able to ensure special requests are lodged and passed to restaurant staff.
• Proven ability to adjust complaints of patrons and guests.
• Competent at making sure that all guest supplies are filled.

JOB RESPONSIBILITES

• Reports to the Restaurant Manager
• Receive and greet guests followed by seating them accordingly.
• Maintain communication with/supports the Restaurant Manager and the GMs.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Takes immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside with reservation staff.
• Adhere and enforce all restaurant rules, regulations and policies.
• In the absence of assistant or the Restaurant manager, he may serve as Manager on duty and handles opening or closing procedures.
• Conduct daily line-up with dining room staff for briefing and debriefing.
• Supervises the dining room staff and maintain uniform and service standards.
• Ensure side work is completed everyday and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of POS system and up- selling.
• Review daily and weekly events with the Restaurant Manager.

JOB DESCRIPTION

• Assists the Bar Manager in the daily operations and assigned responsibilities.
• Excellent knowledge in preparation and serving of Cocktails, spirits or non-alcoholic beverages.
• Interact with customers, take orders and serve food & beverages
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails as per recipes.
• Check customers’ identification and confirm it meets legal drinking age.
• Take customer orders and convey them to other employees for preparation.
• Arrange food to be served at bar counter when necessary.
• Ability to keep bar organised, restock and replenish bar inventory and supplies.
• Stay guest focused and nurture an excellent guest experience.
• To ensure that operational standards are met in regards to sanitation codes and laws, beverage storage, and loss prevention.
• To maintain consistency by preparing policies and standard operating procedures.

JOB DESCRIPTION

1. Beverage Program Development:Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
   Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
   Collaborate with the management team to set pricing strategies and achieve financial objectives.
   Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
   
2. Bar Operations Management:Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
   Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
   Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
   Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
   Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
   
3. Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
   Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
   Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
   Set performance standards, provide regular feedback, and conduct performance evaluations.
   Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
   
4. Customer Service:Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
   Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
   Assist customers in selecting beverages, providing recommendations, and offering personalized service.
   Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
   Continuously strive to exceed customer expectations and enhance the overall guest experience.
   
5. Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
   Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
   Monitor and enforce age restrictions and legal drinking age requirements.
   Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.
   

Qualifications:

• Proven experience as a Head Bartender or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

JOB RESPONSIBILITES

• Reports to the Restaurant Manager
• Receive and greet guests followed by seating them accordingly.
• Maintain communication with/supports the Restaurant Manager and the GMs.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Takes immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside with reservation staff.
• Adhere and enforce all restaurant rules, regulations and policies.
• In the absence of assistant or the Restaurant manager, he may serve as Manager on duty and handles opening or closing procedures.
• Conduct daily line-up with dining room staff for briefing and debriefing.
• Supervises the dining room staff and maintain uniform and service standards.
• Ensure side work is completed everyday and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of POS system and up- selling.
• Review daily and weekly events with the Restaurant Manager.