Installing and configuring computer hardware, software, systems, networks, printers and scanners
Responding in a timely manner to service issues ..
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Responding in a timely manner to service issues and requests in token based or maintenance support based
Providing technical support across the company (onsite or remote)
Troubleshooting Level-1 cases and escalate if needed
Liaising with vendors for maintenance service
Onsite deploy network / system projects
Other ad hoc duties assigned
Job requirements
Higher Diploma or higher in IT/Network/Communication related subject
Good working attitude
Related experience in IT/Network/Communication industry
As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.
