Software Support Engineer
16 hours ago
Company
At CoNEX Healthcare, you can begin a life-long career of exploration and innovation, while helping to champion healthcare innovations for all..
Company
At CoNEX Healthcare, you can begin a life-long career of exploration and innovation, while helping to champion healthcare innovations for all, particularly in patient safety, nursing productivity and independent ageing. You'll thrive in a closely-knit and driven multidisciplinary team with purpose, breaking down barriers to innovation in a purposeful and productive healthcare ecosystem.
Learn more about CoNEX Healthcare here: www.presage.health
Job Description
The software support engineer is responsible for providing technical support with the Pre-deployment setup and post-deployment support from end-users in Hospitals, Nursing homes or other healthcare institutions.
- Assist with Pre-Deployment setup; preparation of device software after hardware assembly.
- Perform Software Updates to operational devices whenever needed.
- Perform diagnosis, and troubleshooting of technical issues.
- Provide Technical support (L1/L2) to users. There will be occasional need to respond to system issues beyond working hours on a 24/7 basis
Job Requirements
- Experience with working in Linux OS environment.
- Knowledge in working with Edge devices and peripherals (e.g: Bluetooth, Wi-Fi technology, Device Networking, etc.)
- Programming skills preferred (Bash scripting, Python, C++).
- Good communication skills and experience in working with end users on providing technical support.
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