Total 2 critical care provider job vacancies in Singapore

Admin Assistant [Part-time]

As an Admin Assistant in Counselling and Care Centre, you will be working closely with the Senior Admin Executive with reception related duties which includes attending to phone calls, enquiries, etc.

Roles & Responsibilities:

1. Be the first responder to the centre’s call line and provide initial touch point.
2. Attend to clients when they arrive for appointments and clarifying payment status.
3. Manage change requests on appointment cancellations or re-scheduling.
4. Provide admin support to a team of therapists.
5. Reconcile daily payment collection.
6. Perform administrative duties on ad-hoc basis.

Skills Required:

1. Pleasant disposition and ability to deal with difficult clients.
2. Knowledge in Microsoft Office applications such as Excel.

Working Hours

Mondays & Wednesdays: 5.30pm - 8.30pm starting from 6th January 2025.

The Therapist works with families and individuals to better understand their social and psychological needs. He/she may be given cases that are complex and/or referred by key service stakeholders (e.g. doctors, nurses, counsellors, family service centres, Homes, etc.). He/She is responsible for helping clients develop skills, access resources, and tap on support services for multifaceted issues, including violence, addiction, delinquent behaviour, marital, and mental health problems.

The incumbent is expected to work a total of 40 hours over the course of one week. He/she is also required to work two nights a week (Mondays and Wednesdays). He/she is largely expected to work in an office environment, although he/she may also be required to travel out of the office for appointments.

Key Areas of Responsibility

· To receive complex case referrals from key service stakeholders such as family service centres, homes, hospitals, lawyers etc.

· To engage individuals, family and significant others in the therapeutic relationship to understand the needs.

· To utilise systemic concepts and techniques for case assessment and interventions.

· Draft reports and represent case for case supervision and case conference.

· Provide supervision and guidance to the Centre’s Therapists where required.

Requirements

· Minimum 4 years of experience in counselling individuals, couples and families independently.

· Bachelor Degree/Masters in Social Work, or Masters in Counselling, Social Work or Psychology, or Post Graduate Diploma or Masters in Systemic Psychotherapy/Family Therapy from an accredited institution.

· Familiarity with the systemicframework and have been employingsystemic concepts and perspectives in clinical practice.

· Possess emotional maturity, empathy and ability to be self-reflexive in working with clients.

· A good team player with excellent communication and presentation skills.

· Preferably attained certification as a registered counsellor/supervisor with the Singapore Association for Counselling. Preferably have attained certification in Systems Approach in Family and Marital Therapy by an accredited institution.

· Candidates are expected to provide consultations, deliver talks as well as conduct trainings as part of their job responsibilities and career progression in CCC.

Counselling and Care Centre (CCC) is a non-governmental, non-profit organisation dedicated in providing quality counselling and psychological counselling services, psychotherapy training and consultation to professionals in the mental health and social services. CCC is a Registered Society, affiliated to the National Council of Social Service and a member organisation of the Community Chest of Singapore.

Interested applicants can send resumes to [email protected]