Total 13 job vacancies by Crane Worldwide Logistics (s) Pte. Ltd.

The incumbent will be responsible in account management for a customer in the heavy equipment and power technology industry for its logistics and freight forwarding requirements. The incumbent will attend to the customer's needs and be instrumental in developing relationships with the client.

• Partner with the customer in providing dedicated support to their initiatives within the Crane Worldwide network and other forwarding business.
• Be the point of contact between customer and Crane Worldwide Logistics with regards to operational and account matters.
• Ensure that the company fulfills its service and performance standards as per agreed standards and agreements
• Manage customer’s s expectations and requests and work with internal stakeholders, both internal and external to deliver a consistent quality customer experience.
• To resolve disputes and service issues effectively and amicably. Promptly update customer on escalation issues.
• Collaborate across departments and work in partnership with Operations teams to deliver logistics solutions and achieve service and operational excellence.
• Prepare and submit required reports to customer on a daily, monthly or quarterly basis as deemed necessary
• Coordinate and partner operations team to provide tracking information as requested by the customer. Ensure proactive communications, checking milestone updates
• Ensure database are updated timely and effectively for complete visibility on job status and reporting.

Requirements

• Possess commercial acumen.
• Possess effective communication and interpersonal skills.
• Able to make impactful presentations.
• Driven individual
• Service oriented
• Possess 3 to 4 years of experience in a similar capacity.
• Possess Tertiary qualifications.
• Experience in logistics and Freight Forwarding, preferably both Air and Ocean freight.

Job Descriptions

This role is client-facing and focuses on developing a positive business relationship. The key responsibilities of this role include:

• Mapping out client accounts, identifying their business units, and coordinating with regional/global teams to ensure alignment.
• Running Quarterly Business Reviews (QBRs) and ensuring they are well-prepared.
• Ensuring that every office serves the client, understands the Standard Operating Procedures (SOPs), and follows them accordingly.
• Monitoring, analysing, and distributing reports and being responsible and accountable for them.
• Conducting performance management for the reporting team.
• Regularly analyse the market and stay up-to-date with industry trends to maintain knowledge.
• Driving collaboration efforts internally by promoting and sharing best practices in the following areas:

- Client Reviews
- Strategic Business Plan
- Value add Programs
- Process Improvements
- Tender Management
- Technology Solutions

• Leading and reviewing impact and coverage analyses to identify service and opportunity gaps.
• Directing account monitoring activities by the team to ensure timely payment and collection.
• Creating and implementing business development plans with short-term and long-term objectives to be achieved by the region.

Skills and Qualifications

• Strong leadership and networking skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of logistics and supply chain management.
• Experience with strategic planning and execution.
• Ability to analyse data and market trends.
• Proficiency in performance management and team development.
• Familiarity with financial reporting and budgeting.
• Adept at problem-solving and decision-making.

Education and Experience

• Bachelor’s degree in Business, Logistics, or related field.
• Minimum of 5-7 years experience in a senior management role within the logistics industry.

Job Requirements

Communication:

• Building and maintaining daily and long-term relationships with vendors is a crucial aspect of the role that directly impacts account growth and retention strategies.
• Coordinating support services globally, demonstrating your ability to manage diverse teams and deliver results on a global scale.
• Conducting regular internal and external business reviews with team members in all regions and with Executive Sponsors.
• Working with internal company resources to achieve business goals, maintain client satisfaction, and ensure that the company's speciality services support client needs while achieving acceptable margins.
• Provide strategic direction, support, and coaching to team members and evaluate their performance while overseeing and resolving employee relations issues.
• Managing a highly skilled team of employees.
• Engaging in all strategic RFQ opportunities.
• Ensuring timely and thorough administration of ISO Compliant corrective processes from defect awareness to corrective action implementation and completion.
• The role will involve 50% client-facing activities.

Financial:

• Ensures that processes and performance are consistent, allowing the company to scale and grow effectively
• Manages costs and revenue to ensure that the assigned account(s) achieve their Earnings before Interest, Depreciation, Taxes and Amortization (EBIDTA) targets
• Ensures global compliance with the collections process to invoice customers correctly and collect payments on time
• Maintains accounts receivable (AR) below a specific percentage per the company's goals.

Skills and Qualifications

• Proven ability to build and maintain professional relationships.
• Strong leadership skills with experience managing global teams.
• Excellent communication and interpersonal skills.
• Strategic thinker with a focus on operational efficiency.
• Financial acumen with experience managing budgets and revenue.
• Ability to engage in client-facing activities and business development.

Education and Experience

• Bachelor’s degree in Business, Logistics, or related field.
• Significant experience in a senior operations role within the logistics industry.

Quality, Health, Safety & Environment

• Perform assigned tasks to support the employer meets its objectives and targets regarding quality, health, safety, and environment as documented and follow all requirements as set out in the QHSE policy.

• It is the responsibility of all staff to ensure that their day-to-day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

• To adhere to all contract/site SOP’s

• Able to work and travel on both Crane Warehouse (51 Tuas view Link & 8 Jurong Pier)

• To work with any designated area of the operation as directed by site managers/supervisors

• Tasks can include but are not limited to;

o Take delivery of inventory

o Check for damaged or missing items quarantining any items that fail the quality check for escalation and resolution

o Store goods appropriately as directed by either the WMS or direct supervisors

o Pick and pack orders for dispatch

o Move Inventory around either by hand, using lifting equipment or a fork lift truck

o Load goods for dispatch

o Maintain the WMS system accurately for all inventory receipts, movements and dispatch

o Carry out Inventory / cycle counts as directed utilizing the WMS and paper directions

o Ensure that all lifting and maneuvering of product is carried out in accordance with manual handling procedures

o Operate in a safe manner complying with all health, safety and environmental requirements to ensure own and safety of others

o Handle all inventory in an appropriate manner

o Work to 5S standards in order to ensure operational efficiency

• Make recommendations to aid efficiency and add value

• Work in a safe manner and comply with the Health, Safety and Environmental Policies

• Ability to relocate either temporarily or permanently to other facilities within Singapore to support operations

• Able to commit Overtime if needed

Any other reasonable task as assigned by superiors in order to meet operational requirements

Requirements:

• Minimum Secondary 2 / O Level
• Minimum 1 year related warehouse operations experience
• Must have forklift license (Below 5 Tons)
• Able to operate reach track
• Good team player
• Working location at Tuas and 5.5 days (alternate Sat)

Summary

The role involves strategically managing finance matters across the Asia Pacific, working closely with the Regional Finance Controller and Country Finance Controllers/Managers. The responsibilities include coordinating financial planning/budgeting and analysis and overseeing working capital, treasury, and taxation. The individual in this role acts as a controller and business partner to the country finance team and other stakeholders. It is an individual contributor role where finance matters are handled locally by the country's finance team. The Asia Pacific region comprises 12 countries.

Description

The primary responsibility of this role is to manage working capital and treasury for countries across the Asia Pacific region. This includes ensuring that countries meet their accounts receivable past due KPIs and make efficient use of cash.

The following are the essential tasks that the role entails:

• Conduct weekly conference calls with focus stations to review the status of their receivables and ensure that their past-due accounts are within an acceptable range.
• Manage credit terms and amounts to ensure they are in place and adhered to. This involves overseeing bad debt provisions and write-offs in line with company policy.
• Develop strong relationships with our corporate banks.
• Regularly review balance sheet reconciliations across Asia Pacific countries, including reviewing accruals.
• Participate in monthly performance reviews, budgeting, and forecasting.
• Plan and execute process improvements to improve efficiency and strengthen controls. This includes conducting regular internal audits to ensure proper vendor management.
• Participate in tax matters, such as transfer pricing, tax inquiries/audits, etc. Actively engage with our tax consultants across countries.
• Other duties may include implementing the Travel & Entertainment system, building the Air RFQ annual bidding calculator, and expanding the office.

Skills, Knowledge & Abilities

• A degree in Accounting/Finance or its equivalent.
• A minimum of 5-7 years of experience in finance, with at least 2-3 years of exposure in handling regions or multiple countries.
• Ability to meet deadlines and remotely manage country finance teams and other country leadership teams.
• Must be willing to engage in all aspects of finance/accounting while the company grows.
• Proven success in driving down past-due amounts and DSO figures.
• Excellent communication skills, dealing with multiple countries, regional, and corporate management layers.
• Ability to adapt to challenges that come from rapid growth.
• Experience in internal control and internal check systems relative to credit and collections.
• Knowledge of freight forwarding and customs brokerage is a plus.
• ACCA or Certified Public Accountant certification is a plus.

The incumbent will be working as HR Manager / HR Business Partner. S/he will be responsible for aligning business objectives with employees and management in various department. This incumbent will advise the management on all Human Resource related issues.

Essential Job Functions:

Strategic Partnership

• Act as a strategic partner to various departments, developing HR strategies and providing HR solutions
• Roll out special projects by HQ

Employee Relations

• Manage and resolve complex employee relations issues by conducting an effective, thorough, and objective investigation
• Performance Management and staff onboarding

Talent Management

• Oversee and manage talent acquisition processes, which may include recruitment, interviewing, and hiring qualified job applicants
• Posting of job advertisement in UKG – Recruitment module
• Work with management on succession planning

Compensation & Benefit

• Ensure all procedures comply with Company requirements and best HR practices
• Manage payroll vendor to ensure timely payroll every month
• Renew insurance policies with the broker on a yearly basis

Reporting

• Analyze trends and metrics in partnership with HQ / APAC HR to develop solutions, programs, and policies
• Any other ad hoc tasks as assigned

Requirements:

• Degree in Human Resources Management, or equivalent qualification
• Minimum 3-5 years or more experience in an HRBP role with at least 3 years in managerial role
• Prefers incumbent with at least 3-5 years in Freight Forwarding / Logistics industry
• Strong HR Generalist (with payroll experience)
• Proven experience as an HR Business Partner
• Thorough knowledge of labour legislation
• Full understanding of all HR functions and best practices

The incumbent will be working as an HR Executive (Recruitment). S/he will be assisting the HR Manager for all Recruitment and HR Operations matters.

Job Responsibilities:

• Manage end-to-end recruitment including sourcing, interview, salary proposal, onboarding process, orientation, and offboarding
• Responsible for the full spectrum of HR operations (recruitment, employee relations, etc.)
• Manage all Work Pass (WP, SPASS, EP) matters such as applications, renewal, and cancellation
• Required to travel to Tuas Warehouse for WP Issuance and orientation for the new warehouse staff
• Maintain and update personnel records
• Prepare recruitment reports for the management
• Provide day-to-day operational HR and admin administration support
• Assist in setting up laptops with IT for all the new hires
• Any other duties or projects assigned by the superior

Requirements:

• Minimum NITEC / Diploma in Relevant Discipline
• Minimum 2 years of relevant HR recruitment functions
• Ability to multi-task, work under pressure and tight deadlines
• Excellent communication skills and interpersonal skills at all levels within and across the company
• Flexible and well organize
• Positive, strong analytical, planning, and organization skills
• Ability to work under pressure and tight deadlines
• Meticulous, organized, and willing to go the extra mile to deliver excellent service
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

The incumbent will be working as an Assistant Manager, Air Operations. S/he will be assisting the Air Operations Manager for all Air Export Operations matters.

Job Responsibilities:

• Assist the Air Operations Manager in directing and managing the Air Export team
• Ensure that Air Ops staff executes service agreements at, or above the customers’ standards.
• Manage daily operations activities and work process
• Efficiently handle customer’s complaints, and requirements and recommend corrective action plans
• Build and maintain close relationships with internal and external stakeholders
• Plan, monitor, and schedule rotational schedules for the Air Export team
• Ensure shipment requirements are met and within KPI requirements
• Supervisor Air Export team to provide appropriate training when required
• Responsible for the team’s correct and timely provision of all freight documents to customers
• Investigate and provide corrective action plans to non-conformance issues for exceptions and problem escalations
• Any other ad-hoc tasks assigned by the supervisor/management

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
• Minimum 5 years of working experience in freight forwarding/logistics/supply chain industry and minimum 2 years of supervisory position
• Ability to multi-task, work under pressure and tight deadlines
• Strong knowledge of Air Operations (Import & Export) is highly preferred
• Willing to work at Changi Airfreight Cargo
• Excellent communication skills and interpersonal skills at all levels within and across the company
• Flexible and well organize
• Positive, strong analytical, planning, and organization skills
• Ability to work under pressure and tight deadlines
• Meticulous, organized, and willing to go the extra mile to deliver excellent service
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

Others:

• Work location at Changi Airfreight Cargo Complex
• 5.5 days (Alternate Saturday)

The incumbent will be working as an Ocean Operations Executive. S/he must provide a proactive and comprehensive service to Internal and External customers in all aspects of Ocean Import/Export freight forwarding services offered by the Company.

Responsibilities:

• Responsible for maintaining the documentation for the company’s Import/Export activities
• Responsible for the permit declaration and clearance delivery required
• Responsible for Import/Export documentation formalities with carriers & Co-loaders
• Responsible for the handling of shipments, ensuring that any of the customer’s inquiries are answered.
• In charge of liaising with the company’s vendors/suppliers for import shipments
• In charge of the preparation of billing invoices and performing invoice verification when required
• Experience in transshipments & cross-border shipments
• Other ad-hoc duties as assigned

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
• Good working knowledge of MS Office applications – Outlook, Excel, Word
• Minimum 2-3 years working experience in ocean freight forwarding operations
• Knowledge of cargo clearance permit declaration a plus
• 5.5 days (alternate Saturday)
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

The incumbent will be working as an Air Export Executive. S/he will process/execute documentation required for Air shipments and liaise with shipper, destination, Commercial, Ground handling agents.

Responsibilites:

• Execute/prepare documentation (Mawb, Hawb, Manifest, COO)
• Cargo labeling
• Enter cost and revenue in the Kewill system
• Link customer EDI (if required) in the Kewill system
• Update customer with flight details and POD for Door-to-Door shipments
• Send e-mail pre-alert to respective destination stations
• Post Kewill system pre-alert to respective destination stations
• Follow-up with destinations stations for POD for Door-to-Door shipments
• Update mandatory milestones in Kewill track and trace
• At times will require to lift/shift cartons for cargo labeling
• View physical cargo to determine if any re-packing is required
• At times will require to travel to a customer location or work in another location
• Follow-up with carriers / co-loaders for any off-loading+
• To perform any other duties as assigned by management

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
• Good working knowledge of MS Office applications – Outlook, Excel, Word
• Minimum 3 years of working experience in Air freight forwarding operations
• Good working experience in air cargo clearance permit declarations
• DG Certification would be an added advantage
• 5.5 days (Alternate Saturday, 0830hrs to 1230hrs and 1300hrs to 1700hrs)
• Willing to work at Changi Airport Cargo
• Willing to work weekday rotation shift (afternoon shift from 1300hrs to 2200hrs, 1500hrs to 2400hrs once a month for a week)
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

The Air Pricing & CS Executive will be working as an Air Pricing & CS Executive. S/he will be providing a proactive and comprehensive service to both Internal and External customers in all aspects of pricing/quotation.

Requirements:

• Support the Pricing Manager to ensure fast and accurate responses for pricing/quotations for both internal departments and overseas stations as well as clients.
• Respond timely to client pricing requests and process e-bids in customer’s portals
• Coordinate tenders and RFQs for all Air- freight products when assigned.
• Obtain pricing from carriers, co-loaders, and internal network (product teams, overseas stations) to provide a solution and pricing to clients as per request
• Maintain strong relationships with carriers and co-loaders
• Act as a resource for all Air- freight inquiries for Crane SG
• Responsible for coordinating with internal and external customers to arrange collection.
• Plan with the vendor to arrange collection
• Provide instruction to the Air Export operation team with complete information for execution as well as cost information
• To verify vendor invoices for shipments arranged
• Provide weekly and monthly reports to customers and account managers, when required
• Support the team to ensure fast and responses for pricing/quotations for both internal departments and overseas stations as well as clients.
• Respond timely to client pricing requests
• Track and analyze bid-winning ratios
• Other duties as assigned

Requirements:

• Minimum NITEC / Diploma in any relevant discipline
• Minimum 3-5 years of working experience in Air-freight Pricing or within the forwarding or airline industry
• Proficient in Microsoft Office (Excel, PowerPoint)
• Experience in negotiating and managing relationships with carriers and co-loaders
• Excellent communication and analytical skills
• Able to work under pressure, in a fast-paced environment
• Ability to engage with various internal and external stakeholders
• Willingness to learn, quick learner, and accountability
• Ability in data analysis, careful calculation, and attention to detail.
• Strong problem-solving mentality
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

HR Coordinator is responsible for the administrative support of Human Resources matters for Asia Pacific regional office. Support the Human Resources activities for the Regional Team and be a bridge between the Corporate team and the various countries.

General Job duties include but are not limited to:

• Coordinate Asia Pacific countries payroll provider switch from existing payroll provider to a new payroll provider.
• Ensure online trainings are attended timely across Asia Pacific.
• Work closely with Financial Controller and/or Tax Consultant to ensure regional expatriate employees’ income tax is reported correctly and timely.
• Review country’s submission of Health Insurance renewal (and any other insurance related matters) and ensure countries to submit timely to allow sufficient time of review of RVP APAC, FC APAC and Corporate C&B team.
• Ensure correctness of salesperson’s salary amount as basis of sales commission.
• Closely work with the Corporate team to run the Quarterly Incentive schemes across APAC
• Prepare job description and offer letter for regional employees.
• Coordinate with countries to ensure that correct headcount numbers are reported in monthly financial statement
• Provide adminstrative support to the Regional team
• Provide guidance and support to the various countries in APAC as and when need be.
• Other duties as assigned

Other Skills and Abilities:

• Requires the ability to prioritise and plan work; adapt to changes in the work environment; manage competing demands; deal with frequent change.
• Requires effective verbal and written communications skills and proven computer literacy (Microsoft Office Applications, Outlook, Internet).
• Excellent interpersonal skills as needs to coordinate across Asia Pacific countries
• Must be able to work in a confidential manner when dealing with sensitive and confidential information and documents.
• Must be detail-orientated in order to maintain filing system and flow of processes that apply to HR.
• Analytical skills in interpreting data to ensure accuracy and integrity of data.
• Willingness to learn and research HR rules/matters of Asia Pacific countries
• Support ethical business practices
• Other duties as requested and required.

Education and Work Experience:

• University graduate in Human Resources Management or equivalent
• Proven record in similar role with a minimum of 3 years relevant working experience
• Excellent command of both written and spoken English (second Asia Pacific language, e.g Mandarin, Japanese will be a good advantage)
• Have general understanding of HR matters
• Proficiency in MS Office e.g. Word, Excel, PowerPoint
• HR related certification is a plus

Responsible for planning, coordinating, and evaluating the the HR services, policies and programs for APAC region. Duties include but are not limited to recruiting, interviewing, overseeing employee benefit programs, production of offer letters and contracts, change notifications, employee relations and managing employee issues that arise in line with legislation. This role is required to keep abreast of Country HR legislation and ensure compliance. This role must be sensitive to corporate needs, business needs and employee goodwill. This position reports to the Regional Finance Controller with a strong dotted line to the Regional Vice President and corporate VP Global Human Resources.

Essential Job Responsibilites:

General job duties include but are not limited to:

• Manage, support and track all events associated with employee life cycle such as recruitment,onboarding probationary periods, contract renewals, absence and sickness reporting, case management, grievance procedures, disciplinary, terminations, on and offboarding, training and development, talent management for the Regional Team.
• Liaise with various APAC Countries heads on manpower requirements, provide advice and guidance, conduct
• interviews where required
• Issue employee contracts and onboard new employees
• Managing and uploading sickness data, liaison with outside parties where necessary
• Bridge management and employee relations by addressing requirements and expectations
• Facilitate and advise on compensation & benefits initiatives
• Liaise with Global payroll team and the countries for implementation of the new payroll vendor.
• Align with, and implement Global and Regional HR strategy
• Provide requested reporting and metrics to corporate HR and APAC leadership
• Ensure the country handbook(s) updated regularly in line with employment legislation
• Support in driving company culture, strategic workforce planning, engagement, diversity/inclusion and innovation channels
• Liaise with corporate HR on job Descriptions, job title structuring and compensation audits
• Ensure all employment practices are in line with local legislation
• Be Administrative incharge for the Local Regional Team and support as and when needed.
• Other duties as assigned by the Regional FC/ Regional VP.

Other Skills and Abilities:

• Requires the ability to prioritise and plan work; adapt to changes in the work environment; manage competing demands; deal with frequent change.
• Requires effective verbal and written communications skills - English, excellent interpersonal skills; and proven computer literacy (Microsoft Office Applications, Outlook, Internet).
• Must be able to work in a confidential manner when dealing with sensitive and confidential information and documents.
• Must be detail-orientated in order to maintain filing system and flow of processes that apply to HR.
• Requires prompt response to written requests, as well as phone messages.
• Analytical skills in interpreting data to ensure accuracy and integrity of data.
• Requires ability to apply concepts of basic business mathematics and calculate figures and amounts.
• Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
• Requires dependability and consistently reporting to work and being on time.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Support ethical business practices
• Travel as required to regional offices
• Other duties as requested and required

Education and Direct Work Experience:

• University graduate in Human Resources Management or equivalent
• Proven record in similar role with a minimum of 6 years relevant working experience
• Excellent command of both written and spoken English
• Well versed in Employment Ordinance and other employment-related legislation
• Proficiency in MS Office e.g. Word, Excel, PowerPoint