Role Purpose(s)
Analyze, design, develop and maintain of IT applications, including documentation and post-implementation customer support
Key Accountabilities
- Participate in the development, testing, and deployment of software updates, enhancements, and configuration changes, ensuring compatibility with the existing system without disruptions.
- Ensure all support requests and incidents are handled within the agreed service levels, prioritizing critical issues and effectively managing workload.
- Maintain up-to-date technical documentation, including DRS, troubleshooting guides, and known issues, and share knowledge with team members to enhance team efficiency.
- Ensure all maintenance activities adhere to security policies, compliance standards, and best practices to safeguard data and system integrity.
Job Responsibilities & Duties
- Analyze, design, program, test, document and maintain IT systems or applications
- Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.
- Analyze requests for enhancements/changes and write amendment/program specifications.
- Update system documentation.
- Perform and manage stages of the SDLC/ Agile Development and participate in the systems review with Project Lead/Manager.
- Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.
- Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.
- Use development tools to develop applications for better productivity.
- Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.
- Deploy systems to production and provide post-implementation support.
- Provide technical guidance to junior colleagues in their work.
- Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.
- Any other duties as and when assigned.
Key Accountabilities
- Customer Focus
- Results Oriented
- Organisational Awareness
- Manages Complexity
Education Requirements
- Bachelor’s degree in Computer Science, IT or related fields
Working Experience Requirements
- 1 to 2 years experience in Agile Development and with a good understanding of Agile delivery. This is a must to have.
- Possess good experience developing Java EE web application and Java UI frameworks
- Certifications in Java, Java EE etc preferred.
- Some project leading experience in IT will be an added advantage
- 3-5 years of experience in systems analysis, design, programming with knowledge of one or more of the following technologies:
- Java, Java EE
- Struts, JSF, Spring, EJB, Hibernate, IBatis
- Weblogic Application Server, Elixir, Oracle DB, LDAP, MQ Series
- JBoss Application Server, Apache Tomcat, ESB
- Oracle Database, SQL, PL/SQL
Skills Required
Must-have skills
Preferable skills
- MQ series
- EJB
- Weblogic Application
CrimsonLogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds and create an inclusive workplace for all employees to develop and build their career with us.
