Maintain knowledge of Micros POS system including setup & maintenance
Driving Customer Service Standards
Able to evaluate reports in order to execute store action plans
Demonstrates operational agility based on the needs of the business
Achieve company goals for processes and programs
Develops daily/weekly/monthly action plans to ensure all Company standards are met
Provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards
Supervise and oversee the store shipping & receiving function
Provide direction and guidance to associates to ensure efficient and effective operation of the stock room and product flow
Maintain company standards and guidelines around product flow process and shipping & receiving procedures
Taking over staff role when lack of manpower