CUSTOMER SERVICE COORDINATOR
6 days ago
respond to customer enquiries via phone, email and chat in a timely and professional manner
provide accurate and complete information to customer..
- respond to customer enquiries via phone, email and chat in a timely and professional manner
- provide accurate and complete information to customers regarding products, services and policies
- process orders, returns and exchanges following company policies and procedures
- work with other departments to resolve customer issues and escalations
- keep detailed records of customer interactions and transactions
- collaborate with other team members to meet or exceed customer service targets
- stay updated on industry trends and best practices
- perform other related duties as management requires
Official account of Jobstore.
