The Sales Support Assistant/ Executive, under direction of supervision, primary responsibility is to support the Sales & Marketing team.
The Sales Support Assistant/ Executive will actively participate in discussions across departments, Sales & Marketing / Operations / Customer Services, contributing to the growth of the sales operational plan.
- Handling all administrative duties for the Sales department
- Providing assistance to management team members and executives as needed
- Preparation of sales order and quotations for customers
- Transacting sales contracts and associated Purchase Orders into ERP system
- Communicating courteously with customers by telephone, email and face-to-face
- Providing information to customers on status of order
- Managing and monitoring trends for requests for quotation
- Ensuring all sales and associated procedures are strictly adhered to
- Involved in development of sales system to improve operational efficiencies and information storage
- Liaison with Finance to ensure terms of sales are acceptable for credit assurance
- Liaison with Finance to provide information on invoices generated
- Liaison with Logistics to provide information on shipping status
- Perform related duties and special projects as assigned
