Roles of the Dental Clinic Manager:
- Scheduling patient appointments (via phone, message, and email)
- Providing chairside support for the dentist.
- Overseeing front desk operations.
- Managing financial transactions and billing.
- Managing patient queries and feedback in compliance with clinic policies.
- Coordinating with dental professionals in the office and visiting consultants.
- Ensuring compliance with health regulations.
- Inventory management
- Providing great customer service to patients.
- Offering treatment quotes to patients.
Key responsibilities:
- Manage the clinic's everyday operations.
- Supervise staff and create a positive work atmosphere.
- Improve patient care and satisfaction.
- Implement effective administrative processes.
- Ensure compliance with rules and best practices.
- Maintain accurate stock checking of goods and equipment.
- Provide staff training to enhance clinic operations.
Skills:
- Proven experience in dental practice management.
- Strong leadership and communication abilities, particularly with patients.
- Able to multitask and handle difficulties effectively.
- Knowledge of dental treatments and PLATO software is an additional advantage.
