Total 2 customer experience manager job vacancies in Singapore

We are seeking a highly skilled and enthusiastic Production Manager to join our dynamic team. The ideal candidate will have extensive experience in food production, particularly in the dessert sector, and a proven track record of leading production teams to success.

Key Responsibilities:

• Plan, organize, and manage daily dessert production activities to meet production targets, quality standards, and delivery deadlines.
• Supervise and lead the production team, including hiring, training, performance evaluations, and career development.
• Develop and implement production schedules, workflows, and processes to optimize efficiency and minimize downtime.
• Ensure compliance with food safety regulations, quality standards, and company policies.
• Monitor production metrics and KPIs, identify areas for improvement, and implement corrective actions.
• Collaborate with other departments, including supply chain, quality assurance, and maintenance, to ensure smooth operations.
• Manage production budgets, control costs, and identify cost-saving opportunities.
• Drive continuous improvement initiatives and foster a culture of innovation and excellence within the production team.
• Oversee the maintenance of production equipment and ensure all machinery is in proper working order.

As our Digital Marketing Specialist, you will be the driving force behind our online presence. You will craft and execute innovative marketing campaigns that engage our audience and promote our delicious offerings. Your role will be crucial in enhancing our brand's visibility and growing our loyal customer base.

Key Responsibilities:

• Develop and implement digital marketing strategies across various platforms.
• Create engaging content for our social media channels, website, and email newsletters.
• Manage our social media accounts, including posting updates, responding to comments, and engaging with our community.
• Monitor and analyze campaign performance, providing insights and recommendations for improvement.
• Collaborate with our team to plan and promote special events, seasonal offerings, and new products.
• Stay up-to-date with industry trends and emerging digital marketing techniques.

Requirements:

• Proven experience in digital marketing, preferably in the food or hospitality industry.
• Proficiency in social media platforms (Facebook, Instagram, Twitter, etc.) and digital marketing tools.
• Strong creative skills with an eye for design and a flair for crafting engaging content.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Availability to work on weekends and public holidays.