Sales Manager / Sales Director
Full-time
Director/C-Level
7 hours ago
Responsible for Corporate and Travel Agent Room Sales for the hotel.
A clear understanding of the hotel’s business strategies then set goals an..
- Responsible for Corporate and Travel Agent Room Sales for the hotel.
- A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibitions.
- Implements all sales action plans related to market areas.
- Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
- Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
- Provide the highest quality of service to the customer at all times.
- Participates in sales calls with members of the sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
- Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
- Assess additional training needs based on data gathered and interaction with the sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Closely following up on all business leads within a 24-hour response time line to clients.
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