Job Responsibilities
1) Minor IT Support and Maintenance:
a. Provide administrative support for hardware, software, and network maintenance for users.
b. Plan and manage contingency strategies for the overall IT infrastructure.
2) Major RPA Development and Implementation:
a. Design and implement Robotic Process Automation (RPA) solutions to automate repetitive tasks.
b. Optimize and resolve performance and operational issues related to RPA bots.
3) Collaboration and Project Coordination
a. Work with cross-functional teams/stations to understand business requirements.
b. Implement IT solutions and coordinate local projects as needed.
4) Network and Systems Management
a. Manage, maintain, and perform regular backups of the company’s IT network and desktop systems.
5) Procurement and Documentation
a. Assist in the procurement of IT assets and ensure accurate documentation.
6) Undertake other ad-hoc duties as assigned by the BIT team and local management.
Job Requirements
- Minimum Diploma in Computer Science, Information Technology, or a related field.
- At least 1-2 years of relevant work experience, preferably in the freight forwarding industry.
- Proficient in programming languages such as C/C++, .Net, Python, or similar.
- Experience with Microsoft Power Automate and Robotic Process Automation (RPA) tools is an advantage.
- Strong willingness to learn and adapt to emerging technologies.
- Highly analytical with a strong aptitude for troubleshooting and resolving technical issues.
- Capable of working independently in a fast-paced environment and meeting deadlines.
- Excellent communication and collaboration skills to work effectively with diverse teams.