Total 2 supply chain analyst job vacancies in Singapore

Company & Role Overview

DKSH is a leading provider of Market Expansion Services for pharmaceutical, over-the-counter (OTC), consumer health, and medical device companies seeking to grow their business in Asia.

At DKSH Patient Solutions, we are dedicated to improving the lives of patients through increasing access to high-quality healthcare, encouraging adherence, and providing convenience. As a team, we collaborate with different stakeholders to turn data into meaningful insights to improve the overall patient journey.

This role will leverage upon your interest in creative & strategic storytelling in healthcare, ultimately, working towards improving patient outcomes. Upon joining our team, you will play a critical role in shaping the future of patient care as it evolves into an integrated ecosystem with both online and offline capabilities.

Key Responsibilities

1. Support team lead and management to drive strategic growth

· Coordinate and project manage team’s strategic initiatives & business planning activities

· Develop internal communication materials for management updates and liaise with key internal stakeholders within DKSH PS, country leadership teams and BU senior leadership team to achieve BU objectives

· Run regular analysis of PS financials and other leading/ lagging performance metrics (BD, operations, marketing, etc.)

· Run regular analysis of external and internal information to identify opportunities for developing the business

2. Lead community building efforts to foster engagement and growth

· Proactively support community-building within Patient Solutions network (region & countries)

· Initiate activities to help engage region and country PS teams with the larger Organization within the HEC BU alongside Team Lead & Country Leads

· Manage and maintain the DKSH Patient Solutions SharePoint site effectively

3. Drive marketing & communications using analytics to enhance brand reach

· Manage DKSH Patient Solutions website & social media platforms (e.g. LinkedIn/ YouTube pages, website, etc.) and internal/ external email campaigns

· Research and develop a variety of content (testimonies, infographics, articles, newsletters, etc.) for internal & external communication

· Develop and manage advertising campaigns, utilizing A/B testing to optimize performance and effectiveness

· Develop and maintain dashboards to support marketing activities based on Google Analytics, LinkedIn Analytics, YouTube Analytics etc.

· Organise external Healthcare-related events and webinars

· Implement RPA solutions to improve productivity

Leadership Responsibilities

· Curiosity, willingness to learn and challenge status quo

· Drive & initiative

· Deliver high quality work

· Strong cross-cultural communication across Asian markets

Job Requirements

Functional Skills and Knowledge

· Basic understanding of healthcare systems and value-chain

· Highly proficient in MS PowerPoint & Excel required

· Working knowledge of Business Intelligence software (VBA, Power BI, Google Looker Studio)

· Knowledge on SharePoint management

· Plus: previous international working experience, & experience in a Regional role

Education

· Bachelor's/ Master’s degree in strategy, marketing, business administration, etc.

Work Experience

· Knowledge of healthcare, the biopharmaceuticals & medical devices/ diagnostics is a plus

Summary

· Responsible for overseeing and managing customs and trade compliance within the Group's supply chain, ensuring regulatory adherence and optimizing processes for efficiency and cost-effectiveness.

· Working directly with the respective markets and business units and provides leadership to ensure compliance with all applicable laws and regulations for import/export.

This position will be directly responsible coordinating and executing strategic Customs and Trade compliance strategies. The position operates in a matrix environment across all of DKSH operating entities.

Responsibilities

• Manage DKSH's global trade compliance program in collaboration with Finance, Legal, and Internal Audit to ensure full company compliance with relevant laws and regulations, including those related to export control.
• Responsible for global alignment of, educating, training, program development, implementation, maintenance and audit of customs compliance, free trade agreements, export control, trade compliance and CTPAT.
• Global oversight of Global Trade Compliance and Brokerage/Customs Activities and interpretation of applicable regulations and meeting regulatory trade requirements.
• Work collaboratively with supply chain Leaders in the markets to ensure robust internal controls are integrated into operational processes and procedures.
• Responsible for the development, maintenance, and distribution global trade compliance (import and export related) policies, procedures, and programs to ensure compliance with all Government regulations and laws.
• Ensure processes are aligned with best practices and adhere to external regulatory developments and policy changes as well as internally driven business changes.
• Explore and identify FTA opportunities and establish operational processes to achieve the goal.
• Coordinate with Internal Audit and Group Risk to conduct import/export compliance audits. Collaborates with Supply Chain Leaders to assess risk in import and export compliance programs, ensuring adherence to policies, procedures, and legal requirements across all sites.
• Oversee Customs Brokerage agreements, formal contracts and detailed scope of work. Maintain Broker relationships.
• Identify cost savings initiatives for Customs brokerage, duty, taxes, and other trade related expenses and track progress.
• Management of Supply Chain Customs & Trade programs
• Oversight of Customs audit activity.
• Responsible for minimizing DKSH exposure to legal liabilities and avoiding penalties, fines, and supply chain delays.
• Provide leadership to implement automated solutions for trade compliance business.
• Identify and implement continuous improvement activity to automate processes and improve trade data visibility.
• Develop standardized, customs and trade specific performance measurement systems.
• Develop risk management programs to ensure continuity of supply in emergency scenarios.
• Monitor changes in Customs regulations and requirements and notify business leaders of any impact.

Requirements

• Bachelors or Master degree in Business Administration, Supply Chain / Logistics or related field is required.
• CTPAT for custom brokerage certification or equivalent.
• Minimum 10 years’ experience in a relevant field.
• Global experience in customs and trade compliance including Asia, Europe and US.
• Experience in Supply Chain Management in a multinational or global organization preferred, along with a track record of successfully leading global customs and trade compliance function.
• Experience in developing and implementing policies, procedures, and programs related to these areas is a plus.
• Good understanding of Supply Chain Management
• Operational understanding of global trade compliance issues, including deep experience and comprehensive knowledge of import and export trade laws and regulations
• Clear understanding and experience in all facets of international trade across a global supply chain including tariffs, duty (drawback), FTZ, regulations, trade compliance, bonded warehousing, etc.
• Strong knowledge in FTA (Free Trade Agreement) and AEO (Authorized Economic Operator) for ASEAN and RCEP Regional Comprehensive Economic Partnership
• Savvy in Harmonized System (HS) code and tariff management
• Possesses critical analytical skills to perform highly complex analysis related to total cost of ownership.
• Demonstrated trade compliance and customs management through developing relationships and working across multiple countries to achieve common supply chain, logistics and transportation goals.
• Progressive responsibilities in all areas of customs and trade compliance