Total 3 research associate job vacancies in D11 Novena, Thomson, Watten Estate

Reporting to Team Lead, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

Responsibilities:

· Oversee and process patient referrals

· Manage patient admissions

· Support means testing and social support services

· Offer financial counselling to patients and their next of kin

· Coordinate discharge and billing procedures

· Submit claims for Medisave and Medishield

· Respond to inquiries regarding billing, deposits, and means testing

· Collaborate with auditors during means testing and financial counselling audits

· Perform any additional tasks assigned by the supervisor

Requirements:

• GCE 'O' level/Diploma in Business Administration or relevant field
• Minimum 3 years’ working experience in healthcare industry
• Mature, dynamic and self-motivated with the ability to work with little supervision
• Possess good communication and interpersonal skills

To apply: https://doverparkhospice-1726647805.teamtailor.com/

Reporting to the Senior Medical Social Worker, the jobholder also holds a dotted line reporting to the Service Head.

Job Summary:

• Supports the Medical Social Workers and Expressive Therapists in delivering comprehensive services to the patients and their families.
• Assists with administrative tasks, conduct assessments to facilitate patients’ interactions and contribute to the development and implementation of the intervention plans.
• Renders psycho-emotional, social & spiritual care and support to Dover Park Hospice clients and in doing so, help enhance their quality of life and thus leading more meaningful lives.
• Plays an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.
• Assist clinical team with referrals of patients for both care and financial support to other community agencies (e.g. Home-Based Respite Care, Home Personal Care).
• Collaborates with internal and external service providers to ensure that patients receive appropriate and timely support and follow-up services.
• Survey community resources and collate the list of suitable care and financial resources to benefit patients and families.
• Support coordination of community resources and services (e.g. HRHS List).
• Maintains accurate and timely case notes and documentations.

Requirements:

• For Social Work Coordinator, candidate should possess a Degree/Diploma in related fields (e.g. Counselling, Psychology, Sociology).
• For Social Work Associate, candidate should possess a Diploma in Social Sciences (Social Work) or Social Services with a recognised institution.
• Preferably 1 – 2 years of relevant experience in a healthcare environment and a total of 0 – 5 years of clinical experience.
• Competent in MS Office applications especially in MS Excel.
• Mature, dynamic and self-motivated.
• Possess good communication and interpersonal skills as well as problem-solving skills.
• Empathic, committed and enjoys working as a team.

Reporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

Responsibilities:

• Manage and process patient referrals
• Handle patient admissions
• Handle and provide support for means testing/social support
• Provide financial counselling to patients or their Next of Kin
• Handle discharge and billing processes
• Submit claims for Medisave / Medishield
• Attend to enquiries on billings, deposits and means testing
• Attend to the auditors on the audit of means testing and financial counselling
• Any other work assigned by the supervisor

Requirements:

• GCE 'O' level/Diploma in Business Administration or relevant field
• Minimum 3 years’ working experience in healthcare industry
• Mature, dynamic and self-motivated with the ability to work with little supervision
• Possess good communication and interpersonal skills